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Capistrano Volkswagen
San Juan Capistrano, CA
1,569 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,569 reviews
February 01, 2019
Best buying experience I have purchased many vehicles in my life time for myself and a growing family. Capo VW in San Juan is one of best run shops not only in Sales but in I have purchased many vehicles in my life time for myself and a growing family. Capo VW in San Juan is one of best run shops not only in Sales but in the Service department also. No one wants to buy a new car but when it happens as in my recent situation where my last Jetta of 186,000 miles needed to be replaced mostly because I want to drive something newer. This dealership came through with flying colors with an energetic sale staff the sells a vehicle as if they were selling it to a family member not just anyone off the street. The service department manager took time from a busy schedule to answer my questions and give me the information I needed to move forward I needed to make an educated decision on my next purchase. Couldn't reccomend this dealership more wholeheartedly. More
by itzthefuzz
Verified CustomerEmployees Worked With
Other Employees :
Service Manager Cory Goodman , Rene Alberti
February 01, 2019
Awesome Richard Mcallister has been very informative and as always very friendly for all three of my past cars. Highly recommend! As for Paul Clark for Fun Richard Mcallister has been very informative and as always very friendly for all three of my past cars. Highly recommend! As for Paul Clark for Funancing he has made the process very quick and easy! More
by JOEY.VASCO
February 01, 2019
Satisfied Customer Never has purchasing a vehicle been so painless and easy. Special thanks to Pat Kirby, who was extremely pleasant and knowledgeable, and to Rene Alber Never has purchasing a vehicle been so painless and easy. Special thanks to Pat Kirby, who was extremely pleasant and knowledgeable, and to Rene Alberti, who sped us through the financing aspect of the purchase. More
by Boarisch
Employees Worked With
Rene Alberti, Pat Kirby
February 01, 2019
All smiles :) If you're looking for a great deal and one of a kind customer service, go nowhere else!! I was looking for a new car and was had a very tight budget If you're looking for a great deal and one of a kind customer service, go nowhere else!! I was looking for a new car and was had a very tight budget to work with. Not once did they make me feel like I needed to spend more money and got me the exact car I was looking for. I love my new Jetta!! More
by avillamar.artnouveau
Employees Worked With
Other Employees :
Steve Skinner, Rene Alberti
February 01, 2019
Thanks Brad ! Love capo vw and am thankful for brad Johnson and Scott Churchill for helping me with my TDI. Always so helpful and goes the extra mile. Love capo vw and am thankful for brad Johnson and Scott Churchill for helping me with my TDI. Always so helpful and goes the extra mile. More
by HEATHERHARRIS439
February 01, 2019
"Smiles Ahead." Everyone is so helpful and cheerful. A pleasant buying experience from sales to finance and everyone else as well (operator,cashier, Brad Johnson, and Everyone is so helpful and cheerful. A pleasant buying experience from sales to finance and everyone else as well (operator,cashier, Brad Johnson, and car rental). Thank you. P.S. The complimentary beverage (well-stocked) is a nice touch as well :-) More
by MBUI
February 01, 2019
Rad Brad! Awesome service from Brad and the guys in the shop.............Thank You! Car was serviced quickly and correctly. Washed and ready to go in less time Awesome service from Brad and the guys in the shop.............Thank You! Car was serviced quickly and correctly. Washed and ready to go in less time than quoted. More
by DDENDEL
Employees Worked With
February 01, 2019
Trade in Mazda for a VW Passat I had the unique opportunity to work with Richard and Nick regarding the trade-in of our Mazda 6 and purchase of our new VW Passat. They were both so I had the unique opportunity to work with Richard and Nick regarding the trade-in of our Mazda 6 and purchase of our new VW Passat. They were both so very professional, personable and attentive to me and our situation. They turned a difficult situation into ending as a very positive experience. I am very grateful. We love our Passat! Thanks so much!! More
by tdornellas1
February 01, 2019
Mehrnoosh Towhid Richard was awesome and he described everything to us and he showed everything to my daughter and my daughter is really happy with her new car . Thank Richard was awesome and he described everything to us and he showed everything to my daughter and my daughter is really happy with her new car . Thanks again More
by mehrnoosht
February 01, 2019
They truly understand customer service! Fred was very attentive and thoughtful. Fred 's communication was excellent and timely. I was comfortably guided through the process and notified when Fred was very attentive and thoughtful. Fred 's communication was excellent and timely. I was comfortably guided through the process and notified when the service was complete. More
by viknjohn
Employees Worked With
Fred Evans
