Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
642 Reviews of Capistrano Volkswagen - Service Center
After bringing my daughters Volkswagen 2008 Jetta to be looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to hav looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to have the car looked out which in doing so there’s some underlying condition we did not know about which I would don’t know why brake lights wouldn’t go on for that something about the brackets need to be replaced for some large amount of money so I’m going to have it looked at through another source for comparison More
They are fast, helpful, and took great care of me and my car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. More
Amazing service. The technician video was fantastic. Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! More
Very communicative. Great customer service and speedy service even when adding work at the last minute. In and out with no issues and will definitely come back again. service even when adding work at the last minute. In and out with no issues and will definitely come back again. More
In spite of living 2 miles from anonther VW dealer I still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. Also, Fred my service advisor is really on top of things and always has time for my questions. Thanks Fred More
Easy to set up appointment online. Love the tech video. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. More
Helpful, they want you to be satisfied with their service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service More
I always have great service everytime I come here. The work they do in my car is always exceptional. I will continue to come back. Great staff and service. work they do in my car is always exceptional. I will continue to come back. Great staff and service. More
A great service experience very professional service department staff overall visit experience was good from arriving for check in service updates and final pick up highly recommended department staff overall visit experience was good from arriving for check in service updates and final pick up highly recommended More
Another great experience at Capo Vw. Brad in the service department never disappoints. They are always friendly and take care of our needs. I will continue to support them. department never disappoints. They are always friendly and take care of our needs. I will continue to support them. More