Brad Johnson
Brad Johnson at Capistrano Volkswagen

Brad Johnson

Service Advisor

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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4.6
329 Reviews
4.6

329 Reviews

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329 Reviews of Brad Johnson

May 13, 2026

Dealership Rating
Employee Rating

I have found that Capistrano Volkswagen has always been focused on the customer and I've experienced that every time I've been in there More

by GTCAPO8009
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson

May 13, 2026

Dealership Rating
Employee Rating

These are my favourite dealer. Best thing about Buddy he is very professional but he has some personal touch like family so I trust him so much...They all r very nice and friendly More

by MKSIERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2026

Dealership Rating
Employee Rating

Love Brad Johnson professionalism & honestly. The service took a little longer than usual. The car is running good. Overall, I am very satisfied. More

by Diana.phan28
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson

May 02, 2026

Dealership Rating
Employee Rating

Brad Johnson is the best---most caring sincere and personable guy! Brad is always thorough and keeps you updated the entire process More

by amyhegedusabraham
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson

May 02, 2026

Dealership Rating
Employee Rating

Will never have my car serviced here again! Had a 7:30 am appointment and dropped and checked my vehicle in the night before. Services…oil change and tire rotation. Requested to pick up vehi More

by KATHLEENCOX22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 02, 2026

Dealership Rating
Employee Rating

I have been a customer since 2010 and it is mainly due to Brad and retired Fred. Custom service is excellent! More

by MICHELE.LINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miles Brandon

May 01, 2026

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Employee Rating

I swung by the dealership for some service, and I was really impressed by how friendly and quick they were. More

by luissss27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Buddy Holguin, Norm Faller

April 28, 2026

Dealership Rating
Employee Rating

From the sales and finance teams to the service team, we have been impressed with their level of care and service they provide. More

by LADYJAME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dooris, Chuck Lilly

Apr 30, 2026

Capistrano Volkswagen responded

Thank you for your review!

April 25, 2026

Dealership Rating
Employee Rating

Best customer service and just incredibly kind and helpful From Buddy to Mike to Brad everyone was so personable and knowledgeable More

by Jenna715
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson

Apr 30, 2026

Capistrano Volkswagen responded

Thank you for your review!

April 17, 2026

Dealership Rating
Employee Rating

Luke was very helpful. The service was impeccable and I loved seeing the video he made everything very easy thank you. More

by Suzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Robustelli, Norm Faller

Apr 30, 2026

Capistrano Volkswagen responded

Thank you for your review!

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