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Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
611 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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611 Reviews of Capistrano Volkswagen - Service Center
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July 16, 2020
Great Service Brad is always so helpful. He understands I am a college student with tight finances and takes great care of my car. I trust what he says I need to do Brad is always so helpful. He understands I am a college student with tight finances and takes great care of my car. I trust what he says I need to do. More
by ajadams
Verified CustomerEmployees Worked With
July 11, 2020
scheduled Maintenance Service writer very good and technicians work was good. I would have rated the technicians work very good however I needed to return to the dealership Service writer very good and technicians work was good. I would have rated the technicians work very good however I needed to return to the dealership as the oil level was not full after they changed the oil as part of my service. Pricing is on the high side. More
by FRUSSO
Employees Worked With
Fred Evans
July 10, 2020
Great job They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. More
by tbright1
Employees Worked With
July 08, 2020
Professional, Helpful, Genuine, Love the video-High Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. More
by DOBRIEN3111
Employees Worked With
Caleb , Arlen Mack
July 06, 2020
Always outstanding and friendly service!! They handled a nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. More
by debrarainey
July 02, 2020
All excelente as always!!! People at service department take care of everything I asked and my car was ready on time!!! Thank you so much take care of everything I asked and my car was ready on time!!! Thank you so much More
by ADRIANALLACER
July 01, 2020
Fast and efficient service with excellent customer service made this a wonderful overall experience. I always enjoy the video summary from the technician working on my car as it helps me feel connecte service made this a wonderful overall experience. I always enjoy the video summary from the technician working on my car as it helps me feel connected with the service lifecycle for my visit. More
by SBWB613
Employees Worked With
Fred Evans
June 29, 2020
Very fast and easy Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast, very clean and very easy. Everyone was very pleasant and friendly. More
by CM712
Employees Worked With
Fred Evans
June 27, 2020
Excellent staff that goes above and beyond to take care of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. More
by DESI5601
Employees Worked With
Fred Evans
