Capistrano Volkswagen - Service Center

Service to my 2016 VW Touarge and 2009 VW Jetta Fred has always been head and shoulders above all in customer service, receptive to your vehicle service needs and a true representation to the deale Fred has always been head and shoulders above all in customer service, receptive to your vehicle service needs and a true representation to the dealership over all.. You will not be disappointed using Fred Evans as your Service Manager. More

Brads the best I always prefer brad/ he’s honest and has always taken care of me - I’ve been taking my car there for over 6 years and have always had the best experi I always prefer brad/ he’s honest and has always taken care of me - I’ve been taking my car there for over 6 years and have always had the best experience with him More

Friendly and efficient I have been incredibly pleased with service at Capistrano VW over the years. Each serviceman is friendly and incredibly efficient. Service is timely a I have been incredibly pleased with service at Capistrano VW over the years. Each serviceman is friendly and incredibly efficient. Service is timely and clean. More

Excellent service experience Came for service and Fred was immediately available to help with all issues. Faculty was great too. I will be back again. Thanks for the great experie Came for service and Fred was immediately available to help with all issues. Faculty was great too. I will be back again. Thanks for the great experience More

Flat tires Amazing service, apparently had a second tire punctured, helped me patched it asap for free 🔥 definitely coming back for the quality of service from Amazing service, apparently had a second tire punctured, helped me patched it asap for free 🔥 definitely coming back for the quality of service from Volkswagen! More

Great service - fast and efficient Thank you again for making an inconvenient task so easy and efficient. Great service, great team! I have a dealership closer to my work, but find Thank you again for making an inconvenient task so easy and efficient. Great service, great team! I have a dealership closer to my work, but find that coming to Capo is worth the drive and time. More

Great service, easy process! Great experience, the video walk through on our inspection Was an awesome feature. The work was done quickly and we were on our way! Love this deale Great experience, the video walk through on our inspection Was an awesome feature. The work was done quickly and we were on our way! Love this dealership! More

Always A Pleasure I appreciate the people at Capo VW and their level of care for the customers. They always manage to make me feel taken care of. That’s why my family a I appreciate the people at Capo VW and their level of care for the customers. They always manage to make me feel taken care of. That’s why my family all had Capo VW’s! My appointment this time was with Arlen and he is a wonderful example of that. More

Window washer fluid not operating properly Buddy took my initial call and referred me to Jeff who took care of everything including some additional issues I was having with the audio. Excellent Buddy took my initial call and referred me to Jeff who took care of everything including some additional issues I was having with the audio. Excellent service across the board More

Battery replaced and oil change Arlen has been my go-to guy for... a long time. I feel very well treated by an honest guy and a great staff. Dig the progress videos! Arlen has been my go-to guy for... a long time. I feel very well treated by an honest guy and a great staff. Dig the progress videos! More