Capistrano Volkswagen - Service Center

quickly in and out for a small problem. Low beam headlamp was out. They quickly dealt with it for me, even first thing on a busy Monday morning. i waited about 45 minutes. Low beam headlamp was out. They quickly dealt with it for me, even first thing on a busy Monday morning. i waited about 45 minutes. More

Another Great Experience Took my Passat in for a 30k mile service and to have it inspected for my lease turn in coming up in December. Always appreciate how helpful and willi Took my Passat in for a 30k mile service and to have it inspected for my lease turn in coming up in December. Always appreciate how helpful and willing to be of assistance Brad is. Being able to have a Lyft take me to and from the dealership was also a huge plus as I have a wife and small baby at home. Thanks for another great visit Brad. More

Great and genuine service I adore this dealership. They are straight forward and even provide video of the repair as they disgnose the issues. I have an old 2002 Eurovan whic I adore this dealership. They are straight forward and even provide video of the repair as they disgnose the issues. I have an old 2002 Eurovan which can be tricky to find part/work on. I am always so happy with the work the dealership does and they keep it easy. Fred was my service agent this time. Super friendly and very helpful! More

Immediate Attention! My wife had hit a large hunk of metal on the freeway and cracked one of her wheels and tore up her tire. She limped in to the dealership on Thursday a My wife had hit a large hunk of metal on the freeway and cracked one of her wheels and tore up her tire. She limped in to the dealership on Thursday afternoon. She has a 2019 Tiguan SEL R line Black package that have special wheels and we thought this was going to take some time. They took her Tiguan and gave her a loaner so she wasn't driving on her spare. The very next day we got a call telling us her Tiguan was ready! New matching tire, new matching wheel and a front end alignment. Thank you Cory and your staff for the great service! More

Great service ! The staff is always very friendly and accommodating. The service is always thorough and professional, I got my car at this dealership and will always The staff is always very friendly and accommodating. The service is always thorough and professional, I got my car at this dealership and will always come back to service it here More

Service with a smile! Arlen is great to work with and understood my needs! I have been doing business with CAPISTRANO Volkswagen after buying my 2015 VW Passat. Even a car Arlen is great to work with and understood my needs! I have been doing business with CAPISTRANO Volkswagen after buying my 2015 VW Passat. Even a car wash before I leave. More

Superior Service The service department has gone above and beyond to help with servicing my car. My husband has been ill and asked the service manager to help me. I am The service department has gone above and beyond to help with servicing my car. My husband has been ill and asked the service manager to help me. I am thankful for their help. More

Really great service, always. The service dept. at CapoVW has always been very customer focused, abd very accomodating. When- ever I have a problem which is hardly ever they do wha The service dept. at CapoVW has always been very customer focused, abd very accomodating. When- ever I have a problem which is hardly ever they do whatever they have to do to help me out. My number 1 service person is Fred Evans, he is very knowledgeable about my car. So when I call he knows just what to do for me.. The other thing I really like about CapoVW is the service dept. techs themselves. They know everything and even show me videos of the work they do. I don't know of any othe dealers that do this. I live in Riverside and even though Riverside VW is just 2 miles from my house I still drive the 40 miles to CapoVW. Thanks for a great job all around. More

I always receive great service from Capo V-Dub I've been using the Service Department here for several years and everyone is professional & attentive. I'm on my 10th VW and have been using Capo exc I've been using the Service Department here for several years and everyone is professional & attentive. I'm on my 10th VW and have been using Capo exclusively. More

My experience Great people, great service and I love their Lyft/Uber service. One problem however: Got my eGolf back and while driving home got tire pressure warn Great people, great service and I love their Lyft/Uber service. One problem however: Got my eGolf back and while driving home got tire pressure warning (low). I know that you did tire rotation but why the warning popped up? More