Capistrano Volkswagen - Service Center

Great customer service I felt very well taken care of by Brad. He greet me at my car. Very helpful on me getting a ride to were I need to go. Made feel like really care abou I felt very well taken care of by Brad. He greet me at my car. Very helpful on me getting a ride to were I need to go. Made feel like really care about my car and what it needed. More

Fred is 5 star Loved the video - so impressive to see that. Fred was awesome - so friendly and informative. Whatever they cleaned my touchscreen with is the best Loved the video - so impressive to see that. Fred was awesome - so friendly and informative. Whatever they cleaned my touchscreen with is the best ever. No car wash has ever cleaned it that well before. Fred is great - give him a raise! More

Kinda disappointed this time We have bought several cars from capo and we love the dealership and have used the service Dept on many occasions. Staff very friendly as always. This We have bought several cars from capo and we love the dealership and have used the service Dept on many occasions. Staff very friendly as always. This time I needed new brakes and I ended up taking it to my mechanic as it was 300$ cheaper. He told me I have an oil leak that the dealer should have seen and my windshield wiper fluid light went off meaning it was never checked. So kinda annoying now I need to bring it in yet again which is another inconvenience with work kids etc. But they did fix my recalls and sunroof. More

GREAT Service The service center was great. Brad was my service advisor & he listened to my concerns, stayed in touch concerning repairs & got the vehicle back to m The service center was great. Brad was my service advisor & he listened to my concerns, stayed in touch concerning repairs & got the vehicle back to me in a very timely manner. I would use Capo VW for my service needs again More

Dells customer experience On time and the cost was exactly as estimated... kept me informed on the progress .... even sent me a video covering the work that was done... The se On time and the cost was exactly as estimated... kept me informed on the progress .... even sent me a video covering the work that was done... The service department was the best I have ever experienced before! More

Dead Battery - covered under warranty Really pleased with recent service visit. Car was serviced quickly and professionally. Work was done thoroughly and car is as good as new. Thank you f Really pleased with recent service visit. Car was serviced quickly and professionally. Work was done thoroughly and car is as good as new. Thank you for taking care of me. More

Oil change I made an appointment, showed up and Fred Evans (my service adviser) was waiting for me, took care of me right away and my oil change was done in no I made an appointment, showed up and Fred Evans (my service adviser) was waiting for me, took care of me right away and my oil change was done in no time. Thanks for the great service! More

Excellent as always! Fred always gives excellent customer service, and I can count on my cars to be treated with care and professionalism. I am always satisfied. Thanks Fr Fred always gives excellent customer service, and I can count on my cars to be treated with care and professionalism. I am always satisfied. Thanks Fred! More

Professional, efficient service It was 10K planned service. Arlene Mack was very good to service of Tiguan as smooth as possible Him and technician who was working on this car dese It was 10K planned service. Arlene Mack was very good to service of Tiguan as smooth as possible Him and technician who was working on this car deserve the highest mark : 10 on scale from 1 to 10 More

Capo VW is an excellent dealership I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s over I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s overview of repair needs. More