Capistrano Volkswagen - Service Center

Amazing service department I have been coming there for years Since Buddy got me my first and current VW The entire staff is courteous and helpful From sales to finance and I have been coming there for years Since Buddy got me my first and current VW The entire staff is courteous and helpful From sales to finance and service department !!! Amazing dealership One of a kind More

Great People Their people make the difference. From the service desk (Fred and Jeff) to the shop mechanic making great Videos of any issues. I can always coun Their people make the difference. From the service desk (Fred and Jeff) to the shop mechanic making great Videos of any issues. I can always count on fairness from all involved. More

Excellent customer service Overall great experience. Prompt service, repaired right the first time and my vehicle was returned freshly washed! Great attention to detail! Relaxed Overall great experience. Prompt service, repaired right the first time and my vehicle was returned freshly washed! Great attention to detail! Relaxed and friendly environment:) More

Very good service dept Hi we had our 2013 VW Tiguan in for service, and our advisor Arlen Mack was very helpful. He told us what needed to be done, how much it would cost, a Hi we had our 2013 VW Tiguan in for service, and our advisor Arlen Mack was very helpful. He told us what needed to be done, how much it would cost, and when it would be ready very promptly after receiving the vehicle. Video of the car by the tech working on it helped us understand the problem.better as well..Great job! More

Amazing! Amazing customer service, friendly, accurate , get the job dine in a very timely manner got my 10.000 miles service in n out. They provided communicat Amazing customer service, friendly, accurate , get the job dine in a very timely manner got my 10.000 miles service in n out. They provided communication via videos to show the service walking you thru it. Awesome experience. More

Great experience! I was able to drive in mid-day and get my car fully serviced in the next few hours without making a previous appointment which I greatly appreciated. I was able to drive in mid-day and get my car fully serviced in the next few hours without making a previous appointment which I greatly appreciated. Everyone was very helpful and very friendly. I have a long history with Capistrano VW having bought a number of new cars there over the years and I always bring my car back here for service and have never been disappointed. Would highly recommend them! More

Had a few buttons replaced Fred helped me and was thoughtful, helpful, and very enjoyable to work with. The head of service then helped me and did work quickly and with a great Fred helped me and was thoughtful, helpful, and very enjoyable to work with. The head of service then helped me and did work quickly and with a great attitude and a clean car to boot! Love this dealership! More

Oil change and minor service Everyone in service make this a pleasant experience every tIme I visit. All four Svc writers are are a great team with the customers experience being Everyone in service make this a pleasant experience every tIme I visit. All four Svc writers are are a great team with the customers experience being a top focus. More

Outstanding service and very knowledgeable counter man. Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend t Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend them to everyone. Excellent shop. More

Oil change/30k tune up Brad was very helpful and efficient. He helped me get a car to and from my work. I appreciate being able to just drop my car off in the morning and kn Brad was very helpful and efficient. He helped me get a car to and from my work. I appreciate being able to just drop my car off in the morning and know they’ll have it done by the time I’m off work and it being washed too was a nice perk. More