Capistrano Volkswagen - Service Center

Wonderful experience We bought a 2019 VW Jetta for our daughter and everything was just great. Curtis the salesman was patient and helpful and Chris in finance was great t We bought a 2019 VW Jetta for our daughter and everything was just great. Curtis the salesman was patient and helpful and Chris in finance was great too! After getting the car home we noticed an abrasion on the drivers side door so we left that comment in our review. The next day the manager Nick called us and said that’s not how they deliver cars and for us to bring it in so they could take care of it. We got the car back on Friday and it looks good as new. So very happy with the service and this dealer. This is the first VW in our family and hopefully not our last. We will be referring friends and family to you as well. Thank you ;) More

100,000 mile service I always get really good service from my service agent, Brad Johnson. He always remembers me and takes good care of my car. Actually all the service I always get really good service from my service agent, Brad Johnson. He always remembers me and takes good care of my car. Actually all the service agents are pleasant. More

Engine light Thank you for the excellent service. I can count on Capo VW, which I appreciate. You all go above and beyond—every time. No one wants to have to servi Thank you for the excellent service. I can count on Capo VW, which I appreciate. You all go above and beyond—every time. No one wants to have to service there car, so it helps to have a pleasant experience. More

Good except it’s an all day thing. I do enjoy the peace of mind of having experienced people working on my car as well as people at the desk that know what they’re talking about. You I do enjoy the peace of mind of having experienced people working on my car as well as people at the desk that know what they’re talking about. You do get these two important things at capo VW. No complaints at all there. My big gripe is this: Service takes all day long. I drop my car off at 8 o’clock in the morning (8:10 to be fair) and I don’t get to pick it up until almost 4:30. Just an oil change. Now they do go over everything and find out what needs else to be serviced... but sometimes I just need an oil change and can’t afford to not have my car for eight hours. I have other obligations/errands etc during the day. More

Very professional, friendly and fast. It was great experience from booking the appointment to picking up the car after it was serviced. Professional, friendly and fast...I would recommend It was great experience from booking the appointment to picking up the car after it was serviced. Professional, friendly and fast...I would recommend to everyone that needs service on their car. More

Fred is awesome I took my car in for a recall and Fred was friendly and helpful. He got me in and out super quick. I also met Corey the manager who was great as well. I took my car in for a recall and Fred was friendly and helpful. He got me in and out super quick. I also met Corey the manager who was great as well. More

Capo VW always takes good care of me Arlen took good care of arranging my 2017 Passat for service. I was very impressed with the video I received from Ron who was servicing my car, I got Arlen took good care of arranging my 2017 Passat for service. I was very impressed with the video I received from Ron who was servicing my car, I got video on my cell phone plus home computer. Cory's Service Ad visors always take good care of me. More

Service Brad and Nory always provides exceptional customer service. Thank-you! He has helped me for many years and I always have my car service. Brad has help Brad and Nory always provides exceptional customer service. Thank-you! He has helped me for many years and I always have my car service. Brad has helped me I will only take my car to Capo VW to get it serviced More

excellent! Arlen always provides exceptional customer service. Thank-you! He has helped me for many years and I always have my car serviced at your center bec Arlen always provides exceptional customer service. Thank-you! He has helped me for many years and I always have my car serviced at your center because of him. More

Annual Maintenance Service Courteous, professional and accommodating service made for a pleasant appointment. My low mileage Tiguan needed special accommodations on scheduled a Courteous, professional and accommodating service made for a pleasant appointment. My low mileage Tiguan needed special accommodations on scheduled actions to be taken. All necessary work was completed satisfactorily. I left the dealership feeling safe and confident in my VW Tiguan’s continued excellent performance. More