Capistrano Volkswagen - Service Center

Great place for serivice Friendly courteous service, close to my house, will accommodate for needed service vehicle, coffee is great with great reception area, large TV in sho Friendly courteous service, close to my house, will accommodate for needed service vehicle, coffee is great with great reception area, large TV in show room to catch new and up coming vehicles, like pictures of the classics VW. More

Great Service! The Service Center is very professional, courteous and punctual. Arlan communicated everything to me in a convenient manner and also arrange for my t The Service Center is very professional, courteous and punctual. Arlan communicated everything to me in a convenient manner and also arrange for my transportation to and from the dealership. I highly recommend this Service Center! I also had a great buying experience from this dealership. JJ was extremely helpful and provided us with great service. -Thaddeus More

Easy and very helpful Fred and the service team did a phenomenal job. They provided timely status updates and explained everything in a very understandable manner. It was Fred and the service team did a phenomenal job. They provided timely status updates and explained everything in a very understandable manner. It was a very good experience. More

Capo VW, the absolute best!!! From walking in to the service department, until picking up my Passat; the customer service at Capo VW is by far the best in Orange County. If you are From walking in to the service department, until picking up my Passat; the customer service at Capo VW is by far the best in Orange County. If you are in the market for a new or used car; you owe it to yourself to stop by Capo VW and see why those of us who buy from Capo VW keep coming back!!! More

Fred Evans in the Service Department was fantastic! Fred Evans in the Service Department was wonderful! He dealt with our warranty service plan company to determine if the work was covered. He made sure Fred Evans in the Service Department was wonderful! He dealt with our warranty service plan company to determine if the work was covered. He made sure we were taken care of! Thank you again, Fred! More

Capo VW Great place. My wife and I have VW both bought at Capo. and we drive to service them all the way from HB! Recommend to everyone Great place. My wife and I have VW both bought at Capo. and we drive to service them all the way from HB! Recommend to everyone More

Excellent service Excellent service. I was able to drop off my car within a day. It took less than a day for my car to get fixed. I received a clean car. It was ready Excellent service. I was able to drop off my car within a day. It took less than a day for my car to get fixed. I received a clean car. It was ready for pick up when I arrived. More

Major service Jeff, my service advisor, is honest, efficient, and reliable. My service technician was thorough and helpful. I would recommend San Juan Capistrano fo Jeff, my service advisor, is honest, efficient, and reliable. My service technician was thorough and helpful. I would recommend San Juan Capistrano for all servicing needs as well as a dealership in which to buy a new car. The sales people, Buddy in particular, are easy to deal with. More

The best dealership experience ever Arlen at the service department displayed excellent customer service. He changed my remote battery without requesting (it was low and I had forgotten Arlen at the service department displayed excellent customer service. He changed my remote battery without requesting (it was low and I had forgotten to mention). He also had an unfortunate dent I recently had rubbed out and recommended a body shop. Arranging an Uber to and from my office was pleasantly seamless. More

Fred is AWESOME! I have serviced all three of my VW Jetta's at this dealership because I trust Fred's honesty, exeprience, and efficiancy. I always leave feeling like I have serviced all three of my VW Jetta's at this dealership because I trust Fred's honesty, exeprience, and efficiancy. I always leave feeling like my car is totally taken care of right and that kind of piece of mind is hard to find. More