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Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
633 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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633 Reviews of Capistrano Volkswagen - Service Center
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March 21, 2019
Professional My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car se My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car serviced in the future. More
by larrymac99
Verified CustomerEmployees Worked With
Arlen Mack
March 21, 2019
Couldn’t be happier After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my car was delivered to the dealership to the short time of delivery back to me, every aspect was professional, caring and top notch. I really appreciate how everything was handled. More
by sheri4sure
March 21, 2019
side mirror fix Very helpful, kind, helped get the job done quickly. Very happy with the service and environment and atmosphere. Very professional. Also liked the te Very helpful, kind, helped get the job done quickly. Very happy with the service and environment and atmosphere. Very professional. Also liked the text updates on the phone. More
by ASHLEYCFORMAN
March 18, 2019
Great service like always Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and vacuumed. Thanks More
by Markus_Krebs
Employees Worked With
Fred Evans
March 18, 2019
5-Star Service always! Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. More
by RAPHSEECK
Employees Worked With
March 16, 2019
Great service Excellent advisors Reliable , reasonable, timely service an repair. I would recommend this VW Dealership and Service to everyone. Been going to Cap Excellent advisors Reliable , reasonable, timely service an repair. I would recommend this VW Dealership and Service to everyone. Been going to Capo VW since 2011. More
by pjacobs5
Employees Worked With
Mr Maris, Steve Skinner, Arlen Mack
March 14, 2019
Quick and Reliable They are quick, reliable and trustworthy. I like receiving the video texts of the service as well. They also ensure work is covered under warranty. They are quick, reliable and trustworthy. I like receiving the video texts of the service as well. They also ensure work is covered under warranty. More
by jdsly5
Employees Worked With
Jeff
March 14, 2019
What I've Been Accustomed to Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous an Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous and competent service and support. More
by pmccarville
Employees Worked With
March 13, 2019
Professional and Friendly Arlen Mack and the staff at Capo VW have been very helpful and straightforward in managing every service call. I have been to a lot of dealerships in Arlen Mack and the staff at Capo VW have been very helpful and straightforward in managing every service call. I have been to a lot of dealerships in my 45 years of driving vehicles, and I have to say this is the best service I have received. The whole experience is as easy as it could be. I am not a VW guy, but am considering purchasing another just because of the excellent service at Capo VW. More
by skipzone
Employees Worked With
Arlen Mack
March 13, 2019
Thank you! Thank you, once again, for a great experience. I no longer work in SJC but will continue to bring my car here for great service. Thank you, once again, for a great experience. I no longer work in SJC but will continue to bring my car here for great service. More
by LJWHITEHEAD
Employees Worked With
Jeff Maris was main contact, Arlen Mack
