Capistrano Volkswagen - Service Center

Service with care Fred Evans is one of the best service advisors I've ever dealt with. He has always gone above and beyond to help me out every time I've needed it. Fred Evans is one of the best service advisors I've ever dealt with. He has always gone above and beyond to help me out every time I've needed it. More

Great Service! Dealer provided Uber to take me home and bacK to pick up car when work completed,with a fresh car wash! Very satisfied! Dealer provided Uber to take me home and bacK to pick up car when work completed,with a fresh car wash! Very satisfied! More

Awesome service at the best VW dealer Great people great service , awesome customer service and friendliest atmosphere 👍👍👍 don't want to even try other dealers, so I drive for an hour j Great people great service , awesome customer service and friendliest atmosphere 👍👍👍 don't want to even try other dealers, so I drive for an hour just to get service here, in a stress-free environment Thank you! More

Great service from the entire team! Quick and easy! This service department is always great. Arlen was very helpful and communicated great with me. Car runs great too! Thank and I wi Quick and easy! This service department is always great. Arlen was very helpful and communicated great with me. Car runs great too! Thank and I will be back. More

Always the best Never had a bad experience at this dealership. Brad and the others are always very thorough. Had to order a part and everything went as planned. Never had a bad experience at this dealership. Brad and the others are always very thorough. Had to order a part and everything went as planned. More

40K service on Golf Sportswagen Done with precision and got a loaner too. Charges were reasonable and all work was itemized in bill. Plan to bring my Alltrack for service soon. Th Done with precision and got a loaner too. Charges were reasonable and all work was itemized in bill. Plan to bring my Alltrack for service soon. Thanks Arlen. More

Great service These guys are great, I started coming here a few years ago with my 2014 Passat TDI and everything about the place has been fantastic. One of the best These guys are great, I started coming here a few years ago with my 2014 Passat TDI and everything about the place has been fantastic. One of the best features are the technicians sending video clips of their preliminary inspection of the car. The Service Advisors are the best, easy to work with and they do whatever they can to find the best possible solutions for their clients. Highly, highly recommend bringing your car here for service. More

VW Golf R 40K Service Everything was done very professionally, courteously, and in a timely manner. From making the appointment to picking up my car. I am very pleased with Everything was done very professionally, courteously, and in a timely manner. From making the appointment to picking up my car. I am very pleased with the information provided on the current status and condition of my car and appreciate that my service rep did not try to push me to perform other needed services that can wait till later. More

10,000 mile check up The check up went very well; waited at the dealership; process completed in a timely manner. Was informed of a problem and advised on how to deal The check up went very well; waited at the dealership; process completed in a timely manner. Was informed of a problem and advised on how to deal with it. Even got a much-needed car wash! More