Capital Chevrolet

my salesmen new everything about the SUV i bought very friendly i will be back friendly i will be back More

The salesman and finance office very quick and no issues at all answered all questions very professional, much diversity at this location. 😀 at all answered all questions very professional, much diversity at this location. 😀 More

The employees of this business were very professional and friendly. They are straight shooters and they will not waste your time. I recommend seeing sales employee, Mitchell Efrem, for your next vehicle pu friendly. They are straight shooters and they will not waste your time. I recommend seeing sales employee, Mitchell Efrem, for your next vehicle purchased. This was a very good experience. More

Their customer service is superb. Everyone there is friendly. I will definitely be back again. Everyone there is friendly. I will definitely be back again. More

Ordered a new corvette and after 14 months it finally arrived. Brandon Jackson was my salesperson who I would recommend to anyone. Throughout the entire waiting period he kept me updated on a regular bas arrived. Brandon Jackson was my salesperson who I would recommend to anyone. Throughout the entire waiting period he kept me updated on a regular basis as to where it was in the selection and build process. During this time I visited the dealership on a regular basis and all sales mangers, especially Joe, were very friendly and welcoming. Jennifer the receptionist at the front desk was so cordial, welcoming and efficient during all my visits. Highly recommend capital Chevrolet. More

This was the best experience buying a vehicle we have ever had! We will continue to buy our vehicles from Capital Chevrolet from now on! ever had! We will continue to buy our vehicles from Capital Chevrolet from now on! More

Everything was great. The buying process went smooth. Everyone was great and friendly. I really felt like they loved and enjoyed working there. Abdul was great as well. H The buying process went smooth. Everyone was great and friendly. I really felt like they loved and enjoyed working there. Abdul was great as well. He did a great job.going over the vehicle and going over the purchasing process. Abdul definitely made the process enjoyable and less stressful. He was enjoyable to be around, as a conversationalist while also maintaining his professionalism. Also our financial specialist was great as well. The whole process was great from beginning ro end. I could have stayed there all day. Capital Chevrolet will be my first choice when purchasing my next vehicle. More

Salesman was very nice didn’t try to push us on anything. He understood our concerns and they made it work. Actually got us into something newer with less miles. Overall great experience hopefully he will be He understood our concerns and they made it work. Actually got us into something newer with less miles. Overall great experience hopefully he will be there when I purchase my next car. We were in and out within 2hrs even with looking over a few vehicles and test driving 2. More

I usually don't post reviews or engage in shining a bad light on a company but I am at my wits end with the service department at Capital Chevrolet. I dropped my car off for an engine replacement on Jan 10 light on a company but I am at my wits end with the service department at Capital Chevrolet. I dropped my car off for an engine replacement on Jan 10 and it is now Feb 21 and I am still without my car. Some of the issues with the engine stemmed from the condition of the used engine my warranty company sent (but that is another frustrating situation), so I can't fault Capital for that. My disappointment, anger and frustration is from the lack of communication from my assigned service tech and the service manager. The last message I got from my service tech was on Feb 10 letting me know the "extra" parts and labor were approved from my warranty company. I haven't heard ANYTHING from him since. Sat Feb 18 I left a message at 1:06 pm for someone to please follow up with me to give me a status of repairs and estimated return date of my car. The service dept closes at 4pm on Saturdays, and I did not hear back from them. Mon Feb 20 @12 noon, I called AGAIN, this time requesting to speak to the service manager, and I was advised they were in a meeting, and they would pass along the message to call me back later that day to discuss my "concerns"... no call back. Tues Feb 22, I called AGAIN requesting to speak with a service manager only to be told they were not available. I was placed on a "brief" hold, 15 mins and then hung up on! After about 10 mins to calm down, I called BACK AGAIN, asked to speak to a service manager, placed on another hold and then told the service manager just wrapped up with another customer and she was personally walking over to the mechanic assigned to my car to get a report on the repairs and she would follow up with me by the end of the day when they closed at 6 pm.....NO CALL BACK AGAIN!!! At this point my OnStar diagnostic report has informed me more than the service team at Capital Chevrolet! I was considering purchasing future vehicles from them or at least using them for other Chevy repair work in the future, but not now! I would not recommend them at all unless you enjoy no follow up calls or callbacks and poor customer service, then they are definitely in full supply in that area! More

Had a great experience. Jamie Jones, in particular, was a pleasure to work with and the team there found a way to make the sale work within my requests. Jamie Jones, in particular, was a pleasure to work with and the team there found a way to make the sale work within my requests. More