Capital City Subaru

The Service Dept. at Capitol City Subaru is outstanding. They listen, know you by name, explain what is happening during the service, explain any potential troubles, at Capitol City Subaru is outstanding. They listen, know you by name, explain what is happening during the service, explain any potential troubles, always check before automatically performing any unscheduled work. It is the Service Department that makes a Dealership happen. A special shout out to Jim Hagler as Service Manager. More

I had taken my car in for a service this Saturday morning and I was greeted with a friendly smile from Jim. I was given a Crosstrek loaner much like my own only a brand new car. I love the service at Capital and I was greeted with a friendly smile from Jim. I was given a Crosstrek loaner much like my own only a brand new car. I love the service at Capital City Subaru, they do care about their customers. Eileen Gobeil More

Capital City Subaru could have charged more. Jim Hagler provided an honest evaluation. I Will return again for service. Jim Hagler provided an honest evaluation. I Will return again for service. More

I have purchased an auto from this dealership in the past. The made everything easy for me and were fair in the price for the new auto and my trade in. I would recommend them to family and friends. past. The made everything easy for me and were fair in the price for the new auto and my trade in. I would recommend them to family and friends. More

The Service department is absolutely amazing. Everyone goes above and beyond to make sure everything is done correctly, effectively and on time. The best, hands down! Everyone goes above and beyond to make sure everything is done correctly, effectively and on time. The best, hands down! More

Great service. Honest and helpful advisor. Easy to make appointments. Easy to schedule appointments and timely completion of work as estimated. Honest and helpful advisor. Easy to make appointments. Easy to schedule appointments and timely completion of work as estimated. More

Always very pleasant & helpful & the service is top notch. Comfortable waiting room & appreciate the updates throughout the process. notch. Comfortable waiting room & appreciate the updates throughout the process. More

As always communication was informative and clear. All questions answered and explanations given. Mike Smith was professional. All questions answered and explanations given. Mike Smith was professional. More

Went to the service department yesterday after a fallen tree branch took out my passenger side mirror and scared me to death while driving. The technician was lovely, patient and tested everything before tree branch took out my passenger side mirror and scared me to death while driving. The technician was lovely, patient and tested everything before I left. Luckily, I had the part but no idea what to do with it. As a “senior”, I so appreciated the technician’s quiet calm making sure all was well. Have done business with this dealership for years…before it was Capital City Subaru. This service topped it all! I wasn’t even charged for his time! How often does that happen these days? Unbelievable! More

Always friendly staff, keep you updated on progress with car, neat and clean waiting area car, neat and clean waiting area More