Capital City Subaru

Went to the service department yesterday after a fallen tree branch took out my passenger side mirror and scared me to death while driving. The technician was lovely, patient and tested everything before tree branch took out my passenger side mirror and scared me to death while driving. The technician was lovely, patient and tested everything before I left. Luckily, I had the part but no idea what to do with it. As a “senior”, I so appreciated the technician’s quiet calm making sure all was well. Have done business with this dealership for years…before it was Capital City Subaru. This service topped it all! I wasn’t even charged for his time! How often does that happen these days? Unbelievable! More

Always friendly staff, keep you updated on progress with car, neat and clean waiting area car, neat and clean waiting area More

Have always taken my 2019 Subaru outback to this dealer. I have enjoyed working with their service department and Jim Hagler. I have felt comfortable always with any decisions that have to be made because o I have enjoyed working with their service department and Jim Hagler. I have felt comfortable always with any decisions that have to be made because of Jim. Their service department is top-notch and have always taken care of any problems that may have arisen. I will always use use their service department and if I decide on another vehicle, it will be another Subaru Outback and I will purchase it at this dealership. More

Capital City Subaru made my new car purchasing experience great! Josh Simpson took the time locating and coordinating the transport of the 2026 Outback Touring I wanted to their dealership in only a few great! Josh Simpson took the time locating and coordinating the transport of the 2026 Outback Touring I wanted to their dealership in only a few days. He kept me informed and communicated updates along the way; always responding back and working out any details over the phone effortlessly. All sales and finance team members that assisted me were very easy to work with on streamlining process. I am very happy with the deal I got on my new car and look forward to having them service it in the future. 10/10 - I would recommend Capital City Subaru to anyone shopping for a car in the Concord area and trust they would have a positive experience regardless of their goals. More

Josh is always friendly and professional when I bring my car in for service at Capital City Subaru. I highly recommend working with him at the service desk. car in for service at Capital City Subaru. I highly recommend working with him at the service desk. More

Good service and quick, I’m very happy customer, they also vacuumed and washed my car which was very nice also vacuumed and washed my car which was very nice More

They’re honest, thorough,make sure the work is done right and I am happy. and I am happy. More

The staff has always been topnotch in customer service! Thank you Mike Smith! I bought my car from them and have been treated with excellent service since then. Thank you Mike Smith! I bought my car from them and have been treated with excellent service since then. More

The dealership has a comfortable atmosphere and is very welcoming. Everyone seems to work very hard to communicate and convey a positive experience to the customers. welcoming. Everyone seems to work very hard to communicate and convey a positive experience to the customers. More