Capital Eurocars - Service Center

Anthony Taylor provided exceptional customer service. He is very customer oriented and was very attentive to my needs. He made me feel like I was the most important customer there. I look forward to working is very customer oriented and was very attentive to my needs. He made me feel like I was the most important customer there. I look forward to working with him again. Mercedes Benz is fortunate to have him on there team. I give Mercedes Benz a thumbs UP!!!!! More

Until I dealt with Capital Eurocars and Tony Taylor specifically I felt having to take a car in for service was similar to a root canal. Tony has changed all that. He is knowledgeable, courteous and tr specifically I felt having to take a car in for service was similar to a root canal. Tony has changed all that. He is knowledgeable, courteous and trustworthy. Tony Taylor is why I use Capital Eurocars! He is the best service manager I have ever dealt with. More

I let Newmann Auto at Tallahassee replace the headlight bulbs for Audi A4 yesterday late afternoon right before the shop to close. Two mechanics spent about 30 minutes to do the job, so when I tried to pa bulbs for Audi A4 yesterday late afternoon right before the shop to close. Two mechanics spent about 30 minutes to do the job, so when I tried to pay, they said it was complimentary. However, when I drove it back home, I noticed the right headlight was aiming a little bit up, which would bother the drivers in fornt of the car. Unfortunately Newmann doesn't open on Saturday, so I went to Capital EuroCars, where I used to do all kinds of maintenance. When I mentioned this to the guy in service dept whose name is Cameron, he said I should pay for that. Besides, he had to have the mechanic to take the headlight trim out and re-put the bulbs etc. and I had to pay for all. This guy tried to steal my money for adjusting Audi A4 headlight bulb. When Mosse Brown was there, this place was a nice reliable place but this guy? No. I will never go back to Capital EuroCars. NEVER!!! More

Anthony Taylor was very professional, friendly, answered all my questions, and called me back right away when I was setting up my appt. for service. all my questions, and called me back right away when I was setting up my appt. for service. More

My mercedez had to be towed to the dealership. The key was lost by the tow truck driver. Mr. Stafford and his team was very professional and communicated with me not only about the lost key, but how they was lost by the tow truck driver. Mr. Stafford and his team was very professional and communicated with me not only about the lost key, but how they were going to take care of the issue. With the key issue and the holidays; my transmission was fixed and my car was ready for pickup in a timely fashion. Because of my sevice experience with Mr. Stafford, my daughter and son also own mercedezs. Happy Customers, Eugene and Alberta Granger More

I have been very satisfied with my service, Anthony Taylor and Capital Eurocars for many many years. They are The BEST and I eill recommened it to everybody. Also the sales dept( Bruce Parker ) is Taylor and Capital Eurocars for many many years. They are The BEST and I eill recommened it to everybody. Also the sales dept( Bruce Parker ) is Great. Martha Shick. More

Tony Taylor is a tremendous asset to the organization. My problems were created at another location. When I discussed the situation with Tony, he immediately got to work. He took a detailed notes on my My problems were created at another location. When I discussed the situation with Tony, he immediately got to work. He took a detailed notes on my problem, got my car in the shop, gave me a diagnosis, made arrangements for me to get home and followed up with me via email (my preference)until my car was fixed. Drives like new. Tony will be the only one I contact for service in the future. The whole experience was a bit expensive, particularily as I had paid others to perform the work previously. Oh well, it's a Mercedes! Thanks Tony More