Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Ford
Raleigh, NC
1,448 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,448 reviews
Verified Customer
Helpful April 26, 2024
The whole service team is absolutely amazing! !!! I love these guys and the GM is rocking too!! !!! I love these guys and the GM is rocking too!! More
by Turkeycaller4
April 26, 2024
My experience was great. Austin was very knowledgeable and checked on me periodically to update me on the progress. overall experience was EXCELLENT! Austin was very knowledgeable and checked on me periodically to update me on the progress. overall experience was EXCELLENT! More
by LISA.BLACKMON
Employees Worked With
April 25, 2024
The home repair was great. They came to me, did the repair on time on about 30-45 min, I was able to continue with me work, Done and gone They came to me, did the repair on time on about 30-45 min, I was able to continue with me work, Done and gone More
by HEARTSEW
Employees Worked With
April 25, 2024
The staff were all very helpful without being pushy. The salesman was very knowledgeable about Ford and Ford products. All my questions were quickly answered. Overall it was a pleasant experience. The salesman was very knowledgeable about Ford and Ford products. All my questions were quickly answered. Overall it was a pleasant experience. More
by NA13
April 25, 2024
Everyone we dealt with was courteous and professional. They were never pushy and wanted to ensure that WE were happy with our purchase. Not to mention, we also got an amazing deal on our Bronco. They were never pushy and wanted to ensure that WE were happy with our purchase. Not to mention, we also got an amazing deal on our Bronco. More
by TheButcher
April 25, 2024
I appreciate the assistance and support the entire team provided to me and my family. Truly seem less and very easy. provided to me and my family. Truly seem less and very easy. More
by tyroneleacock93
April 24, 2024
Omg, I had a hard time at two other dealerships, once I got there, I was nervous, everything worked out. I was very impressed. Thank you, Capital Ford. got there, I was nervous, everything worked out. I was very impressed. Thank you, Capital Ford. More
by teacherforkids
April 24, 2024
Good work, nice and professional guys, but really slow for being called quick lane and having an appointment. I don’t mind waiting if I just show up, but if I book it, it should be in and out for being called quick lane and having an appointment. I don’t mind waiting if I just show up, but if I book it, it should be in and out More
by LINDA.R.STAFFORD
Employees Worked With
