Capital Ford of Salisbury

In January my Mustang was wrecked. Had it towed to Cloninger and it took them until May to fix it. By the time it was finished they had replaced all kinds of things that were not messed up in the acci Cloninger and it took them until May to fix it. By the time it was finished they had replaced all kinds of things that were not messed up in the accident but in the shop. In October my parked car was hit and again I took it to Cloninger to have it fixed and wouldn't you know they messed it up again! The body shop needs to fire everyone and start over with qualified people, not the trained monkeys they have working there now. While they were waiting on the bumper to come in I sent it to the Service side to have it looked at and the oil changed. They said the throttle body was bad and had it replaced, it was under warranty and only cost me $100. 4 days later and $370 dollars more and the thermostat housing is cracked. They do crappy work and will not take the blame for the things they mess up! Cloninger may be a good place to buy a car, but don't let them work on your car! More

Was charged $800.00 for a tune up on my f 150 when I got the truck back the check engine light was on when I inquired about this I was told it was not there problem make an appointment to fix it. This is no the truck back the check engine light was on when I inquired about this I was told it was not there problem make an appointment to fix it. This is not my first problem with the service department at Clonnonger Ford.They are criminals stay away More

First time I purchased from this Dealership. All Cloninger Ford employees that I encountered during the sale were professional and courteous. My Sales Representative, Mr. Jose Palacios and Mr. Earnh Cloninger Ford employees that I encountered during the sale were professional and courteous. My Sales Representative, Mr. Jose Palacios and Mr. Earnhardt, the General Sales Mgr were very knowlegable and helped me purchase the vehicle I was after. These guys will work very hard to make the deal happen for you. The process was painless and all my needs were met. I drove off the lot with a great truck. A super "clean" 2007 FORD F-150 4WD-lifted. I would recommend this Dealership to anyone in the market for "QUALITY" new or used vehicles. Great job Cloninger FORD! More

sales and Finance manager were spoton professional and quick. Transaction was painless and was out in 90 min with tradein. price was where i expected it to be. Keep up the good work. General Manager ma quick. Transaction was painless and was out in 90 min with tradein. price was where i expected it to be. Keep up the good work. General Manager made sure the whole precess went smoothly and made sure all my needs were met. More

Searched for months for the mustang of my dreams and finally found "the one" online at this dealership that is an hour away from me. Called in and spoke with Lisa and she said she would pull the car asi finally found "the one" online at this dealership that is an hour away from me. Called in and spoke with Lisa and she said she would pull the car aside to come on down. When I got there Lisa had the mustang parked on the side and boy was in sparkling! She was never pushy and didn't try to over power me with any cheesy sales pitch like I had gotten at all the other dealerships. I got my new baby that night and I am sooo please with my purchase and my experience. Another staff members tht went above and beyond that I should mention is Bruce. He is a really great guy and him and Lisa made everything so easy! I would recommend Lisa to everyone I know and actually just sent another friend to her tonight who's looking to order a new mustang. He sent me a text saying " WOW you were right! Shes not pushy at all!" More

We've dealt with Lisa at Cloninger Ford for the past 5 years...and we've purchased 5 vehicles...we've been extremely pleased with each vehicle. Lisa keeps me informed when the 'red' Fords come in...that' years...and we've purchased 5 vehicles...we've been extremely pleased with each vehicle. Lisa keeps me informed when the 'red' Fords come in...that's our favorite color...then I head over and take a look!...plus, the Cloninger staff are constantly'checking on us'after a visit...and we LOVE BERNIE and all of the SERVICE DEPARTMENT! My husband will only use Cloninger Ford for service on all vehicles! Keep up the good work! The Hattaways of Salisbury More

They insisted on e-mail when I do not have an e-mail account, I am using my daughter's. I had to replace a tire at 3800 miles. When I took it in I found them trying to plug it, which will not pass an in account, I am using my daughter's. I had to replace a tire at 3800 miles. When I took it in I found them trying to plug it, which will not pass an inspection, and had to tell them to patch it until they could get a new tire in. They did not ask me about how I wanted to handle the tire. More

Lisa help us get the best price for our vehicle. She was very friendly and knowledgeable about what we wanted. I would make future visits to this dealership. We knew what we wanted when we arrived and she h very friendly and knowledgeable about what we wanted. I would make future visits to this dealership. We knew what we wanted when we arrived and she help make our purchase as smooth as possible. I would recommend Lisa Reynolds to my friends. More

Bought a new 2010 F150 last year from Cloninger Ford and they made the purchase so easy. The price was right and the service from Lisa Reynolds was perfect. So this year I wanted to purchase a used car , di they made the purchase so easy. The price was right and the service from Lisa Reynolds was perfect. So this year I wanted to purchase a used car , did some research and decided on a Toyota 4runner so I looked online and believe it or not Cloninger Ford had a 2004 4runner so right away I left Lisa an email and she called me right away to set up a test drive. Once again she did a great job. Made the purchase fast an easy. Feels like I have a friend at Cloninger Ford. More

I was very satified with the dealership and have had the truck over 3 years and it still drives like new. I will continue to send people there. I feel that I can trust the dealership to stand behind the pur truck over 3 years and it still drives like new. I will continue to send people there. I feel that I can trust the dealership to stand behind the purchase and there is no doubt in my mind that my next new vehicle will be from Lisa. More