
Capital Ford of Wilmington
Wilmington, NC
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1,236 Reviews of Capital Ford of Wilmington
Kyle was the best, very helpful and stayed in communication every step of the way communication every step of the way More
1) Failure to keep client abreast of the status of the vehicle repair. 2) Failure to take into consideration identical repairs completed by affiliated dealership. 3) Complete loss in control over scope vehicle repair. 2) Failure to take into consideration identical repairs completed by affiliated dealership. 3) Complete loss in control over scope of repair work. 4) Failure to complete repairs work in a timely manner. 5) Returned vehicle with damage to exterior body and denied any accountability. 6) Provided misleading and false work progress updates, after client requested period updates on the status of work progress and reason for over two (2) month delay in repair. More
I always get good service very helpful. Parts department is great getting needed parts on time. Sales I can’t say enough about. My salesman Robert was great and still talks to me when I’m a Parts department is great getting needed parts on time. Sales I can’t say enough about. My salesman Robert was great and still talks to me when I’m at the dealer More