Capital Ford of Wilmington

Over the years, I've been driving 40 miles to take my Mustangs to Capital Ford because I know that they'll fix it properly. Nice folks, good service Mustangs to Capital Ford because I know that they'll fix it properly. Nice folks, good service More

Good service and in a timely fason. Chris was very good and easy to deal with Chris was very good and easy to deal with More

Ryanne Lamkin in the service department at Capital Ford/Lincoln of Wilmington is EXCEPTIONAL, KNOWLEDGEABLE, AMAZING !!! Her Caring Attitude and Attentiveness keeps me being a loyal customer !!! Ever Ford/Lincoln of Wilmington is EXCEPTIONAL, KNOWLEDGEABLE, AMAZING !!! Her Caring Attitude and Attentiveness keeps me being a loyal customer !!! Everytime I go in for service I know I'm going to get the best customer service from her !! More

Chris and the entire staff always does a magnificent job. Always very friendly and keeps you informed. Always very friendly and keeps you informed. More

I was very pleased with the way Rick Peterman handled the minor damage repair to my Escape. He quickly corresponded with my insurance agent, ordered the part and shortly thereafter called me in to perform th minor damage repair to my Escape. He quickly corresponded with my insurance agent, ordered the part and shortly thereafter called me in to perform the repair. The repairman literally waited to access my car to quickly repair the damage. Overall a 5 star event at Capital Ford Collision. More

From the time my wife and I entered the Capital Ford dealership lot great service began. Within minutes, Doug, sales representative, assisted us with our vehicle search. Doug showed us several models an dealership lot great service began. Within minutes, Doug, sales representative, assisted us with our vehicle search. Doug showed us several models and explain the differences between each vehicle. We made a choice in the XLT F250 model. In no time we had a representative review our trade-in value of the vehicle we owned. This trade-in value was top dollar and was applied for the purchase of our new XLT F250. We then did some short paperwork and then sat with the finance department. They handled all the paperwork with no haggling. The finance officer reviewed a couple different offers for us to choose from for our financing. Through the process, it was made easy and a pleasure to work with capital, Ford dealerships of Wilmington, North Carolina. If we had to go through the process again with another purchase, we would not hesitate to return to the same site for trade-in and purchase another vehicle. More

Was approved for a loan. On my way to pick up the vehicle, they raised the price 4000 dollars online. I sent a text asking why the price was raised and I didn't get a respons On my way to pick up the vehicle, they raised the price 4000 dollars online. I sent a text asking why the price was raised and I didn't get a response. Then the car was no longer available. Good thing I didn't waste my time driving hours to get it. Ridiculous. Bad business. More

Excellent work from the ford employee that worked on my car this morning at my house car this morning at my house More

I went to Capital Ford of Wilmington again. This time for recall maintenance and to order a replacement part. Once again another great experience. All staff from the intake personnel to the par This time for recall maintenance and to order a replacement part. Once again another great experience. All staff from the intake personnel to the parts sales clerks (Shot out to Keith Davis) are amazing. It just felt like I was among friends without pressure, when walking in. Hmmm...I will definitely visit Capital Ford when it is time to purchase my next vehicle. More

I ordered a Bronco through this dealership and had excellent service throughout the process. Doug Watkins helped me when I picked the vehicle up. Doug could not have been more helpful. excellent service throughout the process. Doug Watkins helped me when I picked the vehicle up. Doug could not have been more helpful. More