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Capital Ford of Wilmington

Wilmington, NC

4.6
1,235 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,235 Reviews of Capital Ford of Wilmington

October 06, 2021

Very easy to do business with. Honest and they stand by their word. I would recommend them to anyone. More

by John.Bennett526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stephenson, JC Edwards
October 05, 2021

Very reliable service. Solved a difficult problem by persistence Pleasant staff. Have been their customer for 9 yeas with full satisfaction. More

by John R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Martinez- Jeff.
September 20, 2021

Robert George assisted me with ordering a new diesel truck. He was very helpful and always available to be reached. He was very knowledgeable about diesels and provided great tips and advice as I'm new More

by ryanbennett528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert George
September 05, 2021

Tiffany Burton was a helpful and friendly service advisor. Promised work done by end of day and it was done early.Thanks for great service More

by Dc.burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Burton
August 12, 2021

Trey Gales is excellent at his job. Very professional, knowledgeable and courteous. He went out of his way to find me exactly what I wanted. I couldn't have asked for better service. I'm completely sa More

by Fippslawns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Gales
August 09, 2021

I drove up from Southport early on a Friday to get the check engine light checked on my truck. As I was sitting in the service line waiting to check in my truck, a service manager (Ty) called me and info More

by rjs2005
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ty- Service Manager
August 03, 2021

Cap Ford was an amazing experience from start to finish truthfully. Peter Bechtle was an amazing salesman, & Taylor in Finance is great. Keep it up! More

by victoriaafoxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bullard, Peter Bechtle, Nick Law
August 03, 2021

Sales is great but Service Department does not reflect or provide customer service. Very frustrating More

by cyclepeople
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JC Edwards
August 02, 2021

Friendly professional personnel who explain in detail my service appointment and what is to be done and are only to pleased to answer any questions I had, nice atmosphere in dealership. More

by Dennis Watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Madej
Aug 02, 2021 -

Dennis Watson responded

Friendly professional personnel who explined in detail my service appointment and what was to be done, and were only to pleased to answer any questions I had nice atmosphere in dealership.

July 12, 2021

Accurate diagnosis of issues and spot on estimate for the work needed to be done. Great work everybody. Keep it up! More

by imagemidvision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
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