This is my second vehicle we have purchased from Capital Ford and John Blackwell. We had such a great experience 3 years ago when we purchased our 2015 XLT 4x4, I knew we were coming back to Capital Ford and working with John again when I started looking for my new Explorer. John is great to work with, He is very personable, prompt and proactive - the 3 p's. Capital didn't have exactly what I was looking for, close but not quite, but John and I searched until we found the perfect Explorer and he managed to get it from another dealership and brought it to Raleigh. We actually have a couple of Ford dealerships closer to us but the inventory at Capital Ford in Raleigh and John as a salesman makes the drive to Raleigh worth it.
I am extremely happy with my purchase. John as my salesman, the x-plan and rebates that we were able to work up with the low financing made it the perfect purchase experience.
I also was happy that they had the running boards in stock and were able to install them the next working day so that I could pick it up so quickly ready to roll - shiny and new with a full tank of gas. Hope the hurricane that's coming in the next few days stays far away from my new vehicle.