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Capital Ford - Service Center

Raleigh, NC

4.5
985 Reviews

985 Reviews of Capital Ford - Service Center

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April 19, 2024

Austin was incredibly helpful and made the experience effortless with amazing Custer service. I'll definitely be coming back. More

by Sanger.maxalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

The service was quick. I will continue to do business at Capital Ford. Thanks for your quality service. More

by BROWN_SUGAR27604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Goodafternoon the service was good. I will still use Ford for service. I will use you again.. More

by CMBRIGGS1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Dean did a great job of letting me know what was going on with my work van. More

by KHenley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

The service was promptly completed. The explanation for not applying any pro-rated credit for old battery (originally purchased with an extended pro-rate (36 to 80 months) warranty) was More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan LaFountaine
April 18, 2024

Still have outstanding issue for nearly a year. Quick Lane is where I still have the issue. More

by JDCJNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Rodriguez
April 18, 2024

I was please with the service that was done to the brakes on my Ford Edge. More

by ERICWATKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanlarr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Moyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Easy to schedule, quick service. Everyone was very friendly. Appreciated the email with vehicle summary. More

by tiffanybrookehines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanlarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Challacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Dean is always so helpful and has great positive attitude, really enjoy working with Dean. More

by SOQUELLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

They accelerated our repair so that we could make it out of town the same day. Very responsive! More

by DNEW061562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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