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Capital Toyota, Inc.
Chattanooga, TN
1,981 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,981 reviews
December 28, 2017
Excellent service from Brad Doty I highly recommend purchasing a vehicle from Brad at Capital Toyota. He is very knowledgeable and helpful and made the process very easy without any c I highly recommend purchasing a vehicle from Brad at Capital Toyota. He is very knowledgeable and helpful and made the process very easy without any complications. He helped me find exactly what I was looking for....quick and easy. I had an extreme package added to the car I purchased and Toyota even provided me with a vehicle to drive while I was waiting for the one I purchased to be ready. More
by Lori333
Employees Worked With
Brad Doty
December 28, 2017
2016 F350 Very easy to work with. Flexible price and worked with my schedule.was able to compunicate via phone and text message. Over all a great experience Very easy to work with. Flexible price and worked with my schedule.was able to compunicate via phone and text message. Over all a great experience More
by Dozerman23
Employees Worked With
Marquita Jones
December 20, 2017
Great customer service Marquita Jones was an excellent sales rep and extremely patient. She attended to all of my needs and went out of her way to be sure I was satisfied. Marquita Jones was an excellent sales rep and extremely patient. She attended to all of my needs and went out of her way to be sure I was satisfied. I highly recommend her and Capital Toyota. More
by Angela
Employees Worked With
Marquita Jones
December 19, 2017
Curry Stone Curry was a A+1 salesman and a really nice guy. He helped us through buying a nice car. Thank you Curry. When we got back to finance, the trouble star Curry was a A+1 salesman and a really nice guy. He helped us through buying a nice car. Thank you Curry. When we got back to finance, the trouble started. Joe talked so fast, we couldn't understand him, and when we asked about finance percent, he just ignored us until we signed all the papers. My wife told me , at one point, something wasn't right. We should have backed out of the deal then. It was 830pm when we got through, and we were all tired and ready to go home. I should have not signed the papers, but I did, so the great deal that I should have gotten, turned into a nightmare, my fault for signing. Curry was so nice and helpful, I hate to send this review, but watch the finance manager Joe. This was the first time in 30 years that I bought from a dealership, because I didn't trust them, now, I will never buy from another one. More
by tomtom123
Employees Worked With
Curry Stone
December 19, 2017
Amazing She was very nice and helped us as much as she could to get what we wanted. She was very sweet and had a great personality. She was very nice and helped us as much as she could to get what we wanted. She was very sweet and had a great personality. More
by Lillee Hunt
Employees Worked With
Alicia Normand, Josh Wilcox
December 16, 2017
Stress free purchase Recently, I purchased a 2018 Toyota Hylander Hybrid. Jeremy Wright was a pleasure to work with and provided exceptional customer service. He did an am Recently, I purchased a 2018 Toyota Hylander Hybrid. Jeremy Wright was a pleasure to work with and provided exceptional customer service. He did an amazing job at finding me the vehicle that I wanted at a great price. I was in and out of finance in less than an hour with no pressure to purchase additional packages or warranties. It was a great overall dealer experience and I highly recommend Capital Toyota. More
by rpilot
Employees Worked With
December 13, 2017
Hassle free purchase. Great sales and finance staff Very knowledgeable sales representative who answered all of my questions without hesitation. Not pushy and did not try to sell me add ons that I was Very knowledgeable sales representative who answered all of my questions without hesitation. Not pushy and did not try to sell me add ons that I was not interested in. The finance representative was very patient and courteous. Sales manager met with me on each of my visits. More
by prwdiver
Employees Worked With
Alicia Normand, Josh Wilcox
December 12, 2017
Reta was an Outstanding sales person-Top Notch! Reta Maynor did an amazing job at finding exactly what we wanted in the price range we needed. She listened carefully and tirelessly searched for what Reta Maynor did an amazing job at finding exactly what we wanted in the price range we needed. She listened carefully and tirelessly searched for what we'd requested. Her knowledge and professionalism CAN NOT be beat!!! If you are even CONSIDERING purchasing a vehicle, you owe it to yourself to come see Reta at Capital Toyota. More
by Wcanida
Employees Worked With
Reta Maynor
December 10, 2017
Reta was a joy to work with! Not only do we love the van we purchased, Reta's customer service was certainly the "icing on the cake". The whole experience was worth the 2.5 hour d Not only do we love the van we purchased, Reta's customer service was certainly the "icing on the cake". The whole experience was worth the 2.5 hour drive!! Couldn't be happier about a car buying experience than we were with Capital Toyota, particularly Reta Maynor! Thank you! More
by The Walden's
Employees Worked With
Reta Maynor
December 08, 2017
Toyota Highlander purchase Purposeful and prepared. Brad Doty was prepared as soon as I arrived and then went above and beyond to find the perfect vehicle for me. Purposeful and prepared. Brad Doty was prepared as soon as I arrived and then went above and beyond to find the perfect vehicle for me. More
by Brooke Smith
Employees Worked With
Brad Doty
