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Capitol Chevrolet

Austin, TX

4.8
1,879 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,879 reviews

May 24, 2022

Great service with Andrew Was able to wait for my vehicle which was great for me. More

by Breebeach2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew service tech was great
May 25, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 24, 2022

Best customer service to this date. Eddie and Monty does a great job.im happy More

by reasleymoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
May 26, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 26, 2022 -

reasleymoney responded

Thanks for the excellent customer service and experience that I received from Eddie Balderas at your dealership. Eddie was highly recommended by others whom I had talked to and he lived up to my expectations from start to finish. He assisted me throughout my entire purchase and updated me constantly about my vehicle when it was to arrive. I loved the vehicle when I saw the finished product as they drove it out to me. Great job by Eddie and Monty as they both made me feel as though I was part of the Chevrolet family. Your dealership should be proud to have such individuals as these two to work for your company. Thanks again for the experience.

May 26, 2022 -

reasleymoney responded

email address: reasleymoney@gmail.com

May 23, 2022

Friendly staff, everyone made me feel comfortable. Eddie B was very knowable and helpful in choosing vehicle. More

by Monica.hernand17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas, Marco Ayala
May 24, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 23, 2022

Not sure what voo-doo magic this dealership performed to earn a 4.8 rating. My recent experience with Capitol was far from 4.8. I would give it a 1.0. They advertise vehicles as if the vehicle is actually o More

by cindyrellastunt
Recommend Dealer
No
Employees Worked With
Steve Pfanku
May 24, 2022 -

Capitol Chevrolet responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

May 23, 2022

Excellent customer service from both sales and finance. No hassle what so ever, it was fast and easy, worth the 3 1/2 drive to buy from this dealership More

by Glennrosales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Acosta, Rafael Ayala
May 24, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 23, 2022

So grateful with capitol chevy, best dealer in town. Staff so friendly they walk us through any questions wee had they happily explained everything More

by cleija42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra gomez
May 24, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

May 22, 2022

From Tyler in sales to Rafael in finance answered all questions very patient ,awesome personalities and,informative you guys "ROCK". Thank you guys and Capitol Chevrolet made a dream come true. 🖤🌹🖤 More

by Locarucca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Rafael Ayala
May 24, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

May 22, 2022

Excellent service and your sales person and finance person were very courteous and made us feel very welcomed. More

by ortizelida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Desidare, Janet Chang
May 23, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

May 22, 2022

Thank you Christopher Ledezma for all your hard work and excellent customer service. You really listened to my needs and wants and made it happen. Thanks Z! Much appreciated. Super happy customer here. Keep More

by Happy_Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ledezma, Z in Finance, Drew and Jesse working postcard promo
May 23, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

May 22, 2022

Chase S. Helped me out yesterday and made the buying process easy! He made sure I understood everything and had no questions. He didn’t pressure me as most de More

by jbunny1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
May 24, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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