Capitol City Honda
Olympia, WA
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The best dealer This is the second used vehicle that I have purchased here. The value was excellent and the transaction went very smoothly. They were completely hones This is the second used vehicle that I have purchased here. The value was excellent and the transaction went very smoothly. They were completely honest about what to expect and what not and allowed us to make some revisions to the vehicle. Brian and Don in the used car dept. are genuinely fine people to deal with and even took care of a minor problem that wasn't noticed until later. I wanted to buy a used Honda product, so that I would be able to continue using this dealership for service. The service dept. has competitive pricing and great technicians. I can't imagine a better dealership, and I've been to many in my 71 years. More
Welcome! I felt welcomed from the moment I pulled into to the service center! The customer service was wonderful. They explained what would be done, and I wa I felt welcomed from the moment I pulled into to the service center! The customer service was wonderful. They explained what would be done, and I was on my way. Fast and friendly! More
Very good service provided for brake job on our Honda Civic. Leah was outstanding scheduling and following through with the appointment from start to finish on our Honda. The shuttle driver was also very good to Leah was outstanding scheduling and following through with the appointment from start to finish on our Honda. The shuttle driver was also very good too. Both very professional and courteous. More
Wheel bearing repair A whistling sound was driving me crazy so I went to Capitol city Honda and asked if a technician could take a road drive with me. I only had to wait a A whistling sound was driving me crazy so I went to Capitol city Honda and asked if a technician could take a road drive with me. I only had to wait a few minutes and the technician and I headed out and within a few blocks he determined that I had a wheel bearing going out on my right passenger wheel. In as much as I was leaving on a long trip for two days I asked if there was any possibility of getting the work done the next day and they accommodated me, completed the job and the whistle is gone and I’m happy. More
Great customer service! Friendly and knowledgable service rep greeted me as I drove in. Service dept was very busy but the work was completed in a timely manner. I love this Friendly and knowledgable service rep greeted me as I drove in. Service dept was very busy but the work was completed in a timely manner. I love this place! More
Great Experience We had a positive and friendly process. The salesman was understanding and helpful with many questions we had about the car and helped finance underst We had a positive and friendly process. The salesman was understanding and helpful with many questions we had about the car and helped finance understand some of our financial concerns. We didn't feel any high pressure tactics More
Excellent experience Since purchasing my CR-V at the dealership, I've had my service needs met with superior service. Each time, I've been met with friendly and profession Since purchasing my CR-V at the dealership, I've had my service needs met with superior service. Each time, I've been met with friendly and professional staff. I recommend the service department without hesitation. More
Multiple problems and easy resolution I had a number of small issues with my Odyssey. None serious. All were resolved easily. I made it more complicated by having a ride FROM the dealer I had a number of small issues with my Odyssey. None serious. All were resolved easily. I made it more complicated by having a ride FROM the dealer, but needing a shuttle back TO the dealer. No problem. More
Great care This is second car I bought from this dealership. I take my car to the Honda shop for service. I always get great service.theybtake great care of th This is second car I bought from this dealership. I take my car to the Honda shop for service. I always get great service.theybtake great care of the car letting me know if I need other services done. I would and have told many people about how well they take care of everything. More
Quick service and friendly Took my van in for some recall work and an oil change. They were quick and were able to finish the work in even less time than they had originally sta Took my van in for some recall work and an oil change. They were quick and were able to finish the work in even less time than they had originally stated. They are always friendly and have a great waiting room! More