Capitol Kia of San Jose

after you gain access to the LIMITED service area. . you are met by yourservice advisor (8 minutes wait, not bad) he asks all the right questions for your service AND any additional. He looks up your v . you are met by yourservice advisor (8 minutes wait, not bad) he asks all the right questions for your service AND any additional. He looks up your vehicle info on their computer and you are good to go! received a call vehicle was done in a reasonable amount of time GREAT FIRST SERVICE EXPERIENCE! More

Wonderful and friendly staff! Everyone was very knowledgeable in their area of work. Nicolas Urbaez Was my sales rep and he was so helpful and knew so many details about the car I Everyone was very knowledgeable in their area of work. Nicolas Urbaez Was my sales rep and he was so helpful and knew so many details about the car I wanted. More

Tony the service manager was amazing and helped me in a difficult situation. He is a great asset to your dealership and should be recognized as such. He is great at resolving conflict. difficult situation. He is a great asset to your dealership and should be recognized as such. He is great at resolving conflict. More

Jesus was amazing! He was able to get me exactly what I needed quickly and with a great professional personality. I will definitely return and recommend to Jesus going He was able to get me exactly what I needed quickly and with a great professional personality. I will definitely return and recommend to Jesus going forward. More

To the Capital Kia Team, Car buying usually ranks somewhere between “trip to the DMV” and “assembling IKEA furniture without instructions.” But my recent experience at Capital Kia completely rewrote somewhere between “trip to the DMV” and “assembling IKEA furniture without instructions.” But my recent experience at Capital Kia completely rewrote that script. Juan was my primary salesman, and from the start, he set the tone. Smart, polite, and professional, he didn’t just respond to my online inquiry — he literally ran out into the pouring rain to record a video of the car to prove it was still available. That’s not customer service. That’s commitment worthy of its own weather channel segment. Juan has a keen sense of fairness and wasn’t afraid to go back to the manager when we needed to round off the edges of our offer and counter-offer. He negotiated with integrity, patience, and just the right amount of persistence. Then there’s Mario A. Seemingly, Mario is the mayor of the dealership floor. He went out of his way to make sure I was completely comfortable with my purchase and was willing to help in any way possible. Professional, knowledgeable, and seemingly all-knowing about Kia availability and reliability, he carries the calm confidence of someone who has seen it all - and solved it all. And of course, Casey from Kia Finance - the money man. Casey answered every question clearly and helped strike the perfect balance between smart financing and skipping the no-nonsense extras that simply didn’t fit my needs. No pressure, no fluff - just straightforward guidance and professionalism. All around, Capital Kia delivered a fair and balanced experience. They not only honored my Kelley Blue Book price estimate - they beat it. That kind of transparency and competitiveness is rare and genuinely appreciated. Another happy customer from San Mateo, CA. Ask for any of the above individuals and you’ll be well taken care of. And even if you don’t buy today… you’ll be back. Sincerely, David More

Buy a vehicle from here was a pleasant experience. The staff was attentive, courteous and was helpful in a professional manner. The staff was attentive, courteous and was helpful in a professional manner. More

Mario Aguayo was our Salesperson. We appreciated his friendly, professional personality, and especially his low pressure /high knowledge approach. He took the time to explain things We appreciated his friendly, professional personality, and especially his low pressure /high knowledge approach. He took the time to explain things and helped us choose the right vehicle. If you’re looking to buy a Kia, Mario is the person to contact. More

This was my first Kia purchase and so I visited a few Kia dealerships in SF Bay Area. I have to say Capitol Kia was by far the best experience I had and best price too! If it wasn’t for Capitol and Victor Re dealerships in SF Bay Area. I have to say Capitol Kia was by far the best experience I had and best price too! If it wasn’t for Capitol and Victor Redd at Capitol I would have probably not bought a Kia. Victor was great at explaining details and stayed back to finish the process and went extra like. If I am buying again I will definitely call Victor. More

People were very nice especially our sales representative Juan Gomez. He was very prompt and was super fast in getting things done for us. Juan Gomez. He was very prompt and was super fast in getting things done for us. More

Professional, polite, attentive, thorough, personable…at least 4 folks other than my main salesperson interacted with me to ask me if I needed anything (after I was in process). Manager was gracious. least 4 folks other than my main salesperson interacted with me to ask me if I needed anything (after I was in process). Manager was gracious. More