Capitol Kia of San Jose

I had a great experience with the car maintenance service. The staff was professional, knowledgeable, and transparent about the work needed. My car was serviced on time, and everything was clearly ex service. The staff was professional, knowledgeable, and transparent about the work needed. My car was serviced on time, and everything was clearly explained. The vehicle runs smoothly now, and I feel confident in the quality of the work. Highly recommended for reliable and honest car maintenance. More

I enjoyed the sales people, especially James and sales manager Ryan, calming, knowledgable personalities. Very patient people. manager Ryan, calming, knowledgable personalities. Very patient people. More

Thank you for taking care of my Rio. A special thanks goes to my advisor Eliu. A special thanks goes to my advisor Eliu. More

The employees were very attentive and friendly. Upon entering the showroom door we were asked by the reception desk if we need help. We had an appointment with James Cobb so they alerted him that w Upon entering the showroom door we were asked by the reception desk if we need help. We had an appointment with James Cobb so they alerted him that we were here. James greeted us and led us to his desk and asked if we needed a something to drink like water or coffee, The process from start to finish was painless compared to shopping for a car in the Los Angeles area. I would definitely take the train again from Los Angeles to San Jose for a positive buying experience ! More

Loved the service and promptness. Anthony is always very programs explains everything thoroughly and is very helpful Anthony is always very programs explains everything thoroughly and is very helpful More

Low pressure, nice facility, everyone at the dealership seems well trained to be friendly. Very professional feel to the place. seems well trained to be friendly. Very professional feel to the place. More

Anthony at Capital Kia is hands down the best service advisor I’ve ever worked with. From start to finish, he went above and beyond in every possible way. He was proactive, communicative, and genuinely c advisor I’ve ever worked with. From start to finish, he went above and beyond in every possible way. He was proactive, communicative, and genuinely cared about making sure everything was handled correctly and efficiently. What really stood out is that Anthony didn’t just “process” my service request — he owned it. He took the time to explain what was going on, set clear expectations, followed up without me having to ask, and made sure I felt confident every step of the way. It’s rare to find someone who combines deep knowledge with that level of customer care. If you’re servicing your vehicle at Capital Kia, do yourself a favor and ask for Anthony. He truly walks on water when it comes to customer service and sets the gold standard for what a service experience should be. Capital Kia is lucky to have him. Highly recommend! More

Excellent sales team at this dealership, every one of them was always eager to help and extremely courteous. There was no high pressure salesmanship, just polite service. Even the managers and the financ them was always eager to help and extremely courteous. There was no high pressure salesmanship, just polite service. Even the managers and the finance team were very respectful and courteous. In particular, our salesperson, Randy, is a wonderful professional, very polite and humble. He did an excellent job throughout the purchase process and was always eager to help. He went thru every detail with us and made us feel very comfortable with our purchase. He even travelled out of town to get us the car of our choice. Thank, Randy. Kudos also to Bryan, who is also a great professional and helped us initially but was out-of-office when we made the purchase, and to Sebastian, who very graciously gave a us a test drive and and answered all our questions when Bryan was unavailable. Thank you, Bryan and Sebastian. Overall, a very professional sales team and we had a very comfortable buying experience. More

Great experience! Handled everything professionally. We will recommend to anyone else trying to buy a new car. We smoothly went through the process and couldn’t have b Handled everything professionally. We will recommend to anyone else trying to buy a new car. We smoothly went through the process and couldn’t have been happier ! More

Good customer service, friendly, easy to drop off after hours. I like the night box since I can't get there before work hours. I like the night box since I can't get there before work More