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Capitol Kia of San Jose

San Jose, CA

3.1
57 Reviews

755 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 57 reviews

November 13, 2011

The overall service that we received at Capital Kia was excellent. The sales representative was patient and responsive beginning with our online contact. He followed up with phone calls and searched for More

by Marion Y Winters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath
November 04, 2011

My first contact was by phone with Susana Torres after I had contacted , without satisfaction, 5 local Nissan dealers about their still ADVERTISED 2011 Versa model car. Susana was straight forward and knowl More

by ronnoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
susana torres, jeremy beaver and ted yee
November 01, 2011

I got a great price without negotiating. They were not even the slightest bit pushy. They even delivered over 100 miles away. This was a completely painless experience. More

by scoops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Torres
October 26, 2011

Great email communication. Clear price structure. No nonsense comparison for different models. I will like to do business with Elizabeth more if I need a new car in the future. More

by dianaruchioli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Zehar
October 14, 2011

Jason knows his Kias, a big plus in my book! We originally drove one at another dealership, twice, and got both a lease and buy quote. A few minutes on the phone with Jason I learned more about lea More

by thurson
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rulien (Internet Director) & Mark in Finance
October 11, 2011

awesome service.great people polite and friendly and very helpful.dedicated and knowledgeable. it was quick and painless and they took care of all the details and made sure to answer all the questions we had More

by nihal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dave smith(internet sales), ted(finance)
October 10, 2011

I had an wonderful buying experience from Capitol Kia. Elizabeth Czahar was AWESOME. I spec'ed out an Optima EX Hybrid with Premium Tech online and Elizabeth was the first to response and quoted me a v More

by coolmidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Czahar, Ted from Finance
October 03, 2011

Just purchased a 2011 Optima SX from Capitol Kia and I'm HAPPY! I'm from the Central Coast, a few hours away and buying the car at Capitol was worth the drive! Called on a Friday and Susana was very help More

by drivek5sx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana, Bob, Ted
September 23, 2011

Best experience I have had buying a new car-- and I have bought several before and dealt with many dealers. All thanks to Susanna, who is very responsive. More

by jagtinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Torres
September 22, 2011

The Sales man Dave was great and made the whole buying experiance smooth. Even my kids enjoyed it. It was great and I will recomend it to my friends. I love my 2012 Sorento Thanks! More

by fufu
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DW Dave Smith
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