Capitol Kia of San Jose

It was a great experience buying from Capitol Kia, very nice and attentive sales team, really good and quick communication and explanation when required, I would definately consider Capitol Kia for future nice and attentive sales team, really good and quick communication and explanation when required, I would definately consider Capitol Kia for future purchases and already recommending Capitol Kia family and friends. Thank you Capitol Kia for our new car. More

Fantastic experience with Capitol Kia dealership. I went to two other Kia dealerships and Capitol was by far the best! I never felt any pressure to buy the vehicle. Sales people were friendly and kno I went to two other Kia dealerships and Capitol was by far the best! I never felt any pressure to buy the vehicle. Sales people were friendly and knowledgeable. I mistakenly thought the car I wanted was at the Kia dealership, it was really at the Volkswagen DGD dealership down the road. James was kind enough to contact Volkswagen and bring the car back to the Kia lot for me to check out and test drive. He also had the brand new Niro next to the used one. I loved the car used car and bought it the next day! I sure felt lucky! He was able to get it CPO'd and even got me new charger cables before I left with the car! Someone had taken the cables. More

The speed of the service could be improved. I had to ask the copy of the wheel alignment report. I had to ask the copy of the wheel alignment report. More

Hi. Everything was good with the service however I wish there had been some tea or coffee. There was just water in the waiting room as the coffee machine Everything was good with the service however I wish there had been some tea or coffee. There was just water in the waiting room as the coffee machine was broken. More

Dealership was very prompt with timing, attentive, and very helpful in regards to identifying the issues I was having, explaining them to me, as well as providing solutions. very helpful in regards to identifying the issues I was having, explaining them to me, as well as providing solutions. More

Muy bien servicio y la atencion siempre es excellent por eso siempre regress aca de nuevo eso siempre regress aca de nuevo More

Muy bien servicio la atencion fue immediate por eso siempre voy y curl a aca siempre voy y curl a aca More

Dom was very helpful and gave me accurate estimates on when my car would be ready. Both times I went in for service was a smooth and easy experience. when my car would be ready. Both times I went in for service was a smooth and easy experience. More

Mostafa Ismail was very helpful and knowledgeable. The dealership itself was nice. Sahee in Finance was spectacular!! She was very kind, knowledgeable, quick and great to work with! The dealership itself was nice. Sahee in Finance was spectacular!! She was very kind, knowledgeable, quick and great to work with! More

I was pleased when I found that I could complete the purchase of my leased Kia Niro during a regular checkup. That meant I wouldn't have to come back at a later date. I was; however, annoyed that no o purchase of my leased Kia Niro during a regular checkup. That meant I wouldn't have to come back at a later date. I was; however, annoyed that no one called me or came to tell me that my car was ready after completing the oil change and other items. Forty minutes after it was promised, I had to go and find someone to release the car to me. More