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Capitol Kia of San Jose
San Jose, CA
194 Reviews
We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase.
PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!
For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment.
Capitol KIA is a proud member of the Del Grande Dealer Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 194 reviews
January 18, 2026
Efficient and straightforward buying experience. Mario from sales was one of the most professional and friendliest sales professionals that I’ve interacted with across the car dealerships I’ve been Mario from sales was one of the most professional and friendliest sales professionals that I’ve interacted with across the car dealerships I’ve been to. Likewise, Randy from finance. Very friendly folks. More
by SANJEEV.DATLA
Verified CustomerEmployees Worked With
Mario and Randy
January 16, 2026
It’s the salesman that makes the deal not the dealership and Aaron Ulrich is perfect for the job - I have used him for at least 10 different vehicles over 20 plus years. and Aaron Ulrich is perfect for the job - I have used him for at least 10 different vehicles over 20 plus years. More
by JANELLE08
Employees Worked With
Aaron Ulrich
January 15, 2026
Bryan and everyone here was super nice and professional! He helped us find exactly what we were looking for, test drove a few cars around, and walked us through step by step, the dealership itself was bea He helped us find exactly what we were looking for, test drove a few cars around, and walked us through step by step, the dealership itself was beautiful, clean, and has free delicious coffee! More
by MCKEVIN27
Employees Worked With
Bryan was our main guy. Byron did our financing paperwork. Both were awesome!
January 13, 2026
James Cobb was great with us. He was very patient with us and supplied us with all the information we needed. Before and after we bought the car, he was very helpful. Casey, the He was very patient with us and supplied us with all the information we needed. Before and after we bought the car, he was very helpful. Casey, the finance guy, was also very helpful. We would buy again from Capital Kia. More
by MDUNHOUR
Employees Worked With
James Cobb and Casey finance guy
January 13, 2026
Everyone was very friendly and helpful. I did appreciate the detailed overview of the SUV features. My only complaint is that it took a very long time (hours) from when we were ready to b I did appreciate the detailed overview of the SUV features. My only complaint is that it took a very long time (hours) from when we were ready to buy to when we actually got into the finance office. The dealership should be able to handle more than 1 transaction at a time. More
by ELISCHESKE
Employees Worked With
Bryan
January 10, 2026
done well. was informed customer when some thing need be be done but some how i can not call back to the phone listed when i got my messages. was informed customer when some thing need be be done but some how i can not call back to the phone listed when i got my messages. More
by CHOANG_AMMY
Employees Worked With
forgot his name
January 06, 2026
Failed to conduct preventative maintenance on my car, specifically my struts. Instead of notifying me earlier of strut wear, they waited to outside of warranty, causing tire damage on new tires that now specifically my struts. Instead of notifying me earlier of strut wear, they waited to outside of warranty, causing tire damage on new tires that now need to be replaced. More
by M_TRAPANI
Employees Worked With
N/a
