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Capitol Kia of San Jose
San Jose, CA
194 Reviews
We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase.
PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!
For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment.
Capitol KIA is a proud member of the Del Grande Dealer Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 194 reviews
Verified Customer
January 03, 2026
Car was delivered to Cartelligent with paint defect. Car was returned to Kia to get it fixed. I had to recontact my insurance company,FasTrak and Sirius Radio over a week later from original delivery, Car was returned to Kia to get it fixed. I had to recontact my insurance company,FasTrak and Sirius Radio over a week later from original delivery, I have to contact them again. Car has mileage on it that I did not create. A big headache. More
by James Shapiro
Employees Worked With
Cartelligent
January 02, 2026
Very happy with our Kia Sorento Hybrid; loving it! Great folks at the dealership, especially Randy Espinoza, who was very helpful in understanding and meeting our requirements. Highly recommend! Great folks at the dealership, especially Randy Espinoza, who was very helpful in understanding and meeting our requirements. Highly recommend! More
by Nick
Employees Worked With
Randy Espinoza, Cassey Weber
January 01, 2026
Easy to deal with, not much pushing to buy extra stuff. Could have been clearer that the maintenance package is third party and not from kia Could have been clearer that the maintenance package is third party and not from kia More
by VGKHOLLA
Employees Worked With
Brayan gaitan, randy Guzman and two more (manager and some helping the finance manager)
December 31, 2025
Very Friendly and helpful staff. Followed up with my vehicle that was no longer available, picked up another vehicle that matched my needs. Followed up with my vehicle that was no longer available, picked up another vehicle that matched my needs. More
by PMLAM19
Employees Worked With
Bryan, Carlos, Ryan, Victor
December 30, 2025
Friendly sales reps. care about their customers. Nice environments. Detail oriented. I will be happy to return for my next vehicle care about their customers. Nice environments. Detail oriented. I will be happy to return for my next vehicle More
by james73168
Employees Worked With
Ryan and victor
December 29, 2025
I can’t say enough, good things about my experience. From the beginning, I walked in until I drove off was the best experience I ever had at a dealership. From sales, Bryan and Carlos to the GM Andrew. From the beginning, I walked in until I drove off was the best experience I ever had at a dealership. From sales, Bryan and Carlos to the GM Andrew. I will recommend Capital KIA to everyone More
by KENCAMPBELL0
Employees Worked With
Bryan, Carlos, Andrew and Casey
December 28, 2025
The scheduling was quick and easy. They were quick and communicated all of the services my vehicle needed. At pick up, I was out in just a few minutes and my car had even been washed. They were quick and communicated all of the services my vehicle needed. At pick up, I was out in just a few minutes and my car had even been washed. More
by AKAJORDAN90
Employees Worked With
Anthony
