Capitol Kia of San Jose

Brought our brand new Sportage in for a small cosmetic adjustment. It was handled quickly and completely. Very satisfied. adjustment. It was handled quickly and completely. Very satisfied. More

I was so impressed with the customer service. He helped me through everything explaining everything. He was very honest. Let me know that I had a warranty on what I thought was the problem. I was He helped me through everything explaining everything. He was very honest. Let me know that I had a warranty on what I thought was the problem. I was more than satisfied this is why I purchased my cars from Capital Kia this is my second and not my last purchase! More

Victor answered all my questions/ concerns & is a great asset to Capitol Kia’s Customer service asset to Capitol Kia’s Customer service More

Outstanding, detailed and extremely professional. Sebastian and Casey were very patient with our many questions and worked diligently to ensure I was getting the best rate. Sebastian thoroughly expla Sebastian and Casey were very patient with our many questions and worked diligently to ensure I was getting the best rate. Sebastian thoroughly explained my car’s details (both inside and out) and offered suggestions. He even offered follow ups to future questions. His professionalism was outstanding. Casey moved mountains to ensure I was securing the lowest rates while explaining how it would affect my payments. I was very appreciative of his knowledge and patience. I am extremely happy to have done business with Capital KIA. I would highly recommend anyone thinking of buying or just looking, to stop buy and get to know the wonderful staff. More

Victor Redd gave me world class customer service and an excellent deal on my car. Victor was more than knowledgeable and I am more than satisfied. I will refer my friends and family to Victor and Capitol excellent deal on my car. Victor was more than knowledgeable and I am more than satisfied. I will refer my friends and family to Victor and Capitol Kia of San Jose More

I was very impressed when the service rep, Don, addressed me by name, helped reset my clock and expedited my service knowing I had an appointment for my Real Estate business. Once service was completed, all me by name, helped reset my clock and expedited my service knowing I had an appointment for my Real Estate business. Once service was completed, all work was explained and my questions answered with a good knowledge of Kia. Very happy with service and your competent employee. More

Poor poor customer service. Poor communication. I guess you are to assume when the car will be ready. Calling in got NO WHERE. Appears everyone hides behind their phones. NOT G Poor communication. I guess you are to assume when the car will be ready. Calling in got NO WHERE. Appears everyone hides behind their phones. NOT GOOD for a DGDG operation. . More

Everyone was helpful and professional. I appreciate their dedication to ensuring I got the car I wanted. They even stayed late to make sure I went home with my car. I appreciate their dedication to ensuring I got the car I wanted. They even stayed late to make sure I went home with my car. More

Nicholas was so patient and kind. He knew exactly what I wanted and had been communicating with me for weeks prior to my purchase to make sure it was a good fit. I didn’t feel pressur He knew exactly what I wanted and had been communicating with me for weeks prior to my purchase to make sure it was a good fit. I didn’t feel pressured to buy or make any decisions. It was great! More

Superd experience with Juan and Carlos! Excellent service, friendly staff, quick response, fair pricing, smooth process, highly recommended for anyone seeking reliability. Excellent service, friendly staff, quick response, fair pricing, smooth process, highly recommended for anyone seeking reliability. More