Capitol Subaru

Kisty R. was my extraordinary salesperson who patiently worked with me for over two weeks with calls and emails and successfully sold me my brand new lagoon blue 2020 Crosstrek Hybrid. I love the car and w worked with me for over two weeks with calls and emails and successfully sold me my brand new lagoon blue 2020 Crosstrek Hybrid. I love the car and wish Subaru would offer a plug-in option for the Ascent. I flew in all the way from Colorado because Rocky Mountain region is not getting any inventory of the hybrids. Buying from Oregon a no sales tax state still means I have to pay sales tax based on my home state sales tax rate. Chris C. in finance was very competent with the paperwork because he had previous experience in other states. Overall I am truly impressed by Capitol Subaru they even donated a portion of the proceeds to a non-profit foundation and gave me a super cozy blanket. This is my fourth Subaru purchase and I’m already thinking about coming back to buy another Subaru from Kisty because of her excellent service. Capitol is lucky to have employees like her! More

Scarlett I dont feel like I was the most pleasant person to sell a car to but Kisty Rose keeps insisting otherwise. Kisty and her sales manager have booth been I dont feel like I was the most pleasant person to sell a car to but Kisty Rose keeps insisting otherwise. Kisty and her sales manager have booth been in contact with me after my Outback purchase. The level of customer service I have received even weeks after my purchase is world class. Kisty made sure I was pleased with every aspect of my purchase and did a fantastic job making sure all the pieces fell into place perfectly. Thank you Kisty! More

Looking Forward to Great Service. We are so very happy with our new outback. It was enjoyable getting to pick out just exactly what we wanted. Kisty Rose went to great links to find u We are so very happy with our new outback. It was enjoyable getting to pick out just exactly what we wanted. Kisty Rose went to great links to find us just worked worked out best for us. More

Thank you for a really good experience. My 2 year old honda was totaled and I needed a new car quickly. I called about a new 2019 crosstrek listed on their website for a low price on a Thurs My 2 year old honda was totaled and I needed a new car quickly. I called about a new 2019 crosstrek listed on their website for a low price on a Thursday afternoon and scheduled a drive on Saturday morning when they opened. Chris met me and gave me the same low price as on the phone. Kisty and the staff were great to work with for and enjoyable buying experience. More

Best Experience Ever!!! I went in to Capitol Subaru to see what my options were on buying/leasing and came home with the car of my dreams! A 2019 Subaru Impreza! Also, had th I went in to Capitol Subaru to see what my options were on buying/leasing and came home with the car of my dreams! A 2019 Subaru Impreza! Also, had the best time and shopping experience ever thanks to Kisty Rose. The time that she took to carefully break it all down to the test drive was super relaxed and easy. I didn’t feel stressed or pressured. I felt excited to be purchasing my Subaru. Also, I brought my dog Geraldine with me and everyone was super accepting of her being there and super friendly to her. They even gave her a cool blanket which is now on the back seat always. She loves it! I highly recommend Kisty and all the staff at Capitol Subaru to anyone looking for a positive and fun experience purchasing one of the highest quality cars out there. More

Capitol Subaru won my business and my personal thanks. After spending 3 months doing my homework on several Mnfrs. of 3rd Row SUV's, I canvased Dealers from Canada to California, the Pacific to Montana, an After spending 3 months doing my homework on several Mnfrs. of 3rd Row SUV's, I canvased Dealers from Canada to California, the Pacific to Montana, and beyond. There were many quality vehicles that I would have been happy with. The final winner of my efforts was Capitol Subaru whose Management qualities and willingness to work with me permeates down to its Service personnel and even encompasses its Sales Staff. I eventually worked with a person of superior manner and style by the name of Kisty Rose. Kisty not only guided me through the Sales process but followed through with great insights that I came to rely upon. Even now, Kisty is performing invaluable service to me as she is extremely well versed in what is a very difficult technological vehicle. As a matter of fact, 'twer it NOT for Kisty I would be consumed by the breadth and depth of this wonderful vehicle and it's operation. Thank you Capitol AND Kisty... More

Amazing service Ive a vehicle serviced here and just purchased a new vehicle from here, great friendly staff, i showed up clise to clising and they still went out the Ive a vehicle serviced here and just purchased a new vehicle from here, great friendly staff, i showed up clise to clising and they still went out their way to help me and answer my questions. Came back a few days later and was able to work with Kenneth Heard Jr. To get a vehicle that fit my exact needs!! More

Fantastic Purchase Experience Came down from Seattle to make a purchase. Capitol's price discount from MSRP was several thousand less than I could find elsewhere. Ethan was extre Came down from Seattle to make a purchase. Capitol's price discount from MSRP was several thousand less than I could find elsewhere. Ethan was extremely responsive and professional with my initial inquiries. Kenneth was over the top friendly and his knowledge of the vehicles and the time that he spent with us going over all features and functions was really appreciated. Bruce in finance not only was quick and knowledgable but he provided some great insight into financing options. Top notch experience from initial contact until we drove away! More

Scandalous and Greedy Employees Your employees try to bleed customers dry and when they realize we are not going to purchase all the extras they kill the deal. On May 28th, I spent Your employees try to bleed customers dry and when they realize we are not going to purchase all the extras they kill the deal. On May 28th, I spent several hours trying to purchase a new vehicle. the salesman (CASEY) would not shave $200 off the price to fit our budget, but we went to a different dealership (royal moore) on the same day we were able to save almost $2,000 for the exact same vehicle, brand new. We purchase the same vehicle from Royal Moore for $1,800 less then Capital Subaru's final offer so I guess I am grateful that your salesmen are so inept. The same day, Duane Beaty contacted me to apologize and gave me a free oil change. Yesterday (June 8th) I decided to give your dealership a 2nd chance for a used vehicle. Once again, they became extremely agitated when I refused to spend an extra $2,500 on all your extras. The salesman (MATTHEW) told us the vehicle came with a warranty, but in the final stages of the sale he said he made a mistake and no warranty was offered. It was clear, they pulled the warranty and killed the deal because we refused to buy all the extras, and they also would not give us anything for our trade in....not even $50. I know its an old vehicle but come on, not even $50. VERY SCANDALOUS!! More

Amazing Customer Service Employees are very knowledgeable and went above and beyond to make sure we were taken care of and all of our needs/wants were met. Employees are very knowledgeable and went above and beyond to make sure we were taken care of and all of our needs/wants were met. More