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Capitol Toyota

3.3

76 Lifetime Reviews

783 Auto Group Ave Ne , Salem, Oregon 97301
Call (503) 399-1011

Top Reviewed Employees

Billy  Hamill, Sales Associate, Capitol Toyota

Billy Hamill

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Nate  McCall, Fleet Manager, Capitol Toyota

Nate McCall

Fleet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Daniel  Garcia, Toyota Sales Associate, Capitol Toyota

Daniel Garcia

Toyota Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mike  Anderson, Internet Sales Manager, Capitol Toyota

Mike Anderson

Internet Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

July 27, 2018

"We were treated fantasic"

- Niki

From our Salesman Victor to the finance help with Nate it was a great experience. I will recommend and return to purchase in the future Thanks Nikita

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Employees Worked With

Victor . Matt and Nate

July 08, 2018

"Horrible sales experience"

- Feebers3000!

We went in to purchase two new 4Runners. The sales rep was new and actually very nice and friendly. We went in up front with the terms we wanted. Once this got into pricing, the experience quickly turned negative. They first tried to upsell us 5 different insurance / protection packages. Next they kept going back to a room for 15-20 minutes but not coming back with a bottom line. They would do things like start with a lower trade in and ask for a higher deposit, then reverse the situation, then start at 72 months (though we requested 60 months) to get to the ideal payment. The prices were much higher than quoted at other dealers. We finally left after 3 hours! Then got a phone call and text about wanting to make a deal with the "best offer" which simply matched previous offers. Something goes on in the back room out of the sales reps control that makes Capitol extremely shady and untrustworthy. I have been purchasing Toyotas for 24 years - owned 10 of them at different dealerships. By far this is the WORST experience I have ever had - compelling enough for me to even write a review which I never do. I emailed another dealership this morning got an immediate response with desired terms. Stay away folks.

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Employees Worked With

None of the employees we worked with are listed here even. They don't even rate their employees online.

May 27, 2018

"Very nice dealership!"

- Tacomama

Went to do a drive thru, knew What I was looking for and they worked hard to get me in exactly what I was looking for. I didn’t care for Capital at all before this latest visit...but I’m a Toyota person and ended up there, so glad I did!

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Employees Worked With

Larry Baldwin

Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Floating Golf Green
  • Vending Machines
Capitol Toyota, Salem, OR, 97301