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Capitol Toyota

3.2

72 Lifetime Reviews

783 Auto Group Ave Ne , Salem, Oregon 97301
Call (503) 399-1011

Top Reviewed Employees

Billy  Hamill, Sales Associate, Capitol Toyota

Billy Hamill

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Nate  McCall, Fleet Manager, Capitol Toyota

Nate McCall

Fleet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Daniel  Garcia, Toyota Sales Associate, Capitol Toyota

Daniel Garcia

Toyota Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mike  Anderson, Internet Sales Manager, Capitol Toyota

Mike Anderson

Internet Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

March 26, 2018

"Poor Customer Service"

- Boyd

Dealership wouldn’t accept credit card for purchase. Dealership didn’t/wouldn’t provide transportation to bank. Returned and purchase price isn’t what was discussed. Completed paperwork and car only had one key. Had to go back to dealership three times to get spare key.

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Employees Worked With

Brice Jackson

January 01, 2018

"Capitol Toyota knows how to sell cars!"

- Suzan

We first went to the local dealer on the coast. Their building is run down, the grounds a blight, and the showroom very old school with stained carpeting. They use the same “high pressure” sales pitch we encountered four years ago when we were car shopping. We did not like it then, and we do not like it now. We decided to try Capitol Toyota in Salem. Car buying was almost fun! The building and grounds are welcoming, the showroom modern and clean, and the sales pitch relaxed and helpful. Our PR man, Mike Brown, was professional, expressed an excellent understanding of Toyota products, and learned more about the RX 350 in the process. Thank you, Mike, for a job well done. BTW Hunter, our yellow lab, really likes the heated passenger seat! 😀

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Employees Worked With

Mike “downtown” Brown, the receptionist was very helpful

December 20, 2017

"Buy st Lasson’s in Albany instead"

- LisaH

I went to look at a used RAV4 Hybrid. It was a 2016 with almost 50K miles for $31K. Hertz has the same model with 9K miles for less $29K. After test driving and endless waits for Kelly to return with information about financing, having agreed to $28500, suddenly the price was back up to $31K. I walked out. I wasted 3 1/2 hours. I went to Lasson in Albany after negotiations over the Internet. I bought a 2018 brand new RAV4 for $2500 more than what Capital wanted for the used one. Lesson learned

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Employees Worked With

Kelly Stewart
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Floating Golf Green
  • Vending Machines
Capitol Toyota, Salem, OR, 97301