Capitol Toyota

Horrible experience and I never even got to test drive a vehicle. I called on my way to the dealership and was told the vehicle I wanted to see was available and would be pulled aside for me. Arrived and go vehicle. I called on my way to the dealership and was told the vehicle I wanted to see was available and would be pulled aside for me. Arrived and got aired five minutes for a salesperson to even come talk to us. He didn’t even have the vehicle details so I had to give them to him. Then he had to go see if it was available. If it was pulled aside for me why would you even need to look??? He comes back 10 minutes later to let me know it was on a test drive with another customer. Unacceptable. I won’t set foot on their lot again. Don’t tell someone the vehicle is being reserved for them and turn around and sell it to another customer. Dishonest, especially when there’s so many dealerships to choose from out there. More

Our experience with the service center at Capitol Toyota was exceptional. They treat each person with professionalism, speed and accuracy. I want to express my gratitude to David. He is knowledgable and h was exceptional. They treat each person with professionalism, speed and accuracy. I want to express my gratitude to David. He is knowledgable and his service is exemplary...top notch. From buying a car to getting repairs, I highly recommend Capitol Toyota! More

Our experience with this dealership was exceptional. Miranda helped us find the perfect car for our needs and made our experience with Capitol Toyota enjoyable from beginning to end. Everyone there was Miranda helped us find the perfect car for our needs and made our experience with Capitol Toyota enjoyable from beginning to end. Everyone there was kind, knowledable and helpful. It was evident that they strive to give first class service. Thank you Miranda, and thank you Capitol Toyota. More

My latest service experience with this dealership started out rocky due to issues around getting responses to my inquiries. However the Service Manager Dan L. ended up assisting me personally to resolve my out rocky due to issues around getting responses to my inquiries. However the Service Manager Dan L. ended up assisting me personally to resolve my issues. Very pleased with the personal service I received from him!! More

Sales experience was fine but they lost spare key and that’s where the trouble starts. Takes them 5 months to get a replacement key. Get and appointment to get key programmed and here I set waiting 2 1/2 that’s where the trouble starts. Takes them 5 months to get a replacement key. Get and appointment to get key programmed and here I set waiting 2 1/2 hours later and counting. Would definitely not recommend Capitol to anyone 😡 More

this dealership is disgusting they have lists several pages long filed against them on both the consumer protection agency site as well as the bbb site, they damaged my vehicle during a simple service an pages long filed against them on both the consumer protection agency site as well as the bbb site, they damaged my vehicle during a simple service and admitted to it but told me i would have to pay them to fix the damage More

Purchase A New RAV4 from Capital Toyota in August “ Great experience “ the Salesman Andy was so helpful & knowledgeable & everyone that works there we came in contact with was nice” great Place to buy Great experience “ the Salesman Andy was so helpful & knowledgeable & everyone that works there we came in contact with was nice” great Place to buy a new Car. More

Mitch is a true professional. He took time to show us a variety of cars. He is very knowledgeable. He helped us through the entire process of buying a car helping us every step of He took time to show us a variety of cars. He is very knowledgeable. He helped us through the entire process of buying a car helping us every step of the way. More

I purchased a new car from Capitol nearly 19 years ago . That experience was flawless and maintenance program perfect..I still own that automobile and it is in fine shape over 235,000 miles later. I am That experience was flawless and maintenance program perfect..I still own that automobile and it is in fine shape over 235,000 miles later. I am writing this , however, to express my appreciate for the generous and impressively efficient l assistance that Alyssa, in Capitol Toyota’s Title Office, offered when I had a title issue and was having difficulty resolving having moved a number of years ago to the East Coast.. Thank you Capitol and Alyssa! More