Capitol Toyota

Excellent Efficient, effective, friendly customer service. I dropped my car off around 8:00 and picked it up around noon. Everything was done properly and exp Efficient, effective, friendly customer service. I dropped my car off around 8:00 and picked it up around noon. Everything was done properly and explained clearly. Fine experience overall. More

Patient and respectful, very considerate Was helped immediately as I walked into the dealership. Very knowledgeable and answered all questions with ease. Shared personal experience and recomm Was helped immediately as I walked into the dealership. Very knowledgeable and answered all questions with ease. Shared personal experience and recommendations to establish connections and give the impression that they are relatable. More

1 year maintenance Service was on time and everything was explained to me Richard was friendly very knowledgeable. I was able to get my car serviced on time. Service was on time and everything was explained to me Richard was friendly very knowledgeable. I was able to get my car serviced on time. More

Best service around San Jose Walked in and Leo was nice enough to take me for maintenance and got my car done in less than 2 hours instead of making me wait the whole day compare Walked in and Leo was nice enough to take me for maintenance and got my car done in less than 2 hours instead of making me wait the whole day compare to other service centers. 10/10 would recommend and come back again. More

The service advisor was very plight. He advices me on why needs to be done now and what can wait. Same when picking up the car made good recommendations that need to be completed in the He advices me on why needs to be done now and what can wait. Same when picking up the car made good recommendations that need to be completed in the near future. More

Poor work on car I brought in car for service. I especially mentioned to check cabin filter because of weird odor. I was assured that it was part of the inspection. I brought in car for service. I especially mentioned to check cabin filter because of weird odor. I was assured that it was part of the inspection. The driver's side undercarriage had fallen off. A new part was to be replaced. On picking up the car- Mr. Hall said the filter was in the yellow and would be replaced next service. They were unable to replace the undercarriage because the bolt had been ripped off. I would need to go to a body shop to get the whole bumper or fender replaced. I looked in my cabin filter and found mice feces on the filter which had been eater. I also found a huge amount of chewed paper behind the filter after it was removed. No one had examined the filter. I took the car to my mechanic regarding the undercarriage. He said that he would order the part and be able to replace it. A body shop is not needed. So - work was not done as said it was. I was told to follow an extremely more costly route of repair ( which was not necessary) for the undercarriage. I hope to never have to return to this dealership. More

oil change Awesome customer service. Job well done professionally. very knowledgeable of his profession, fast and courteous. But what I like the most going in Awesome customer service. Job well done professionally. very knowledgeable of his profession, fast and courteous. But what I like the most going in and out right a way. recommend family and friends. More

Friendly and effective They were friendly and timely with maintenance and found my key! Thank you! I was pleased after leaving and I would hope to get the same next time. They were friendly and timely with maintenance and found my key! Thank you! I was pleased after leaving and I would hope to get the same next time. More

Great Agent was absolutely great !! She was very helpful and knowledgeable. Would love to see her again. Keep up the great work at Capital Toyota Service. Agent was absolutely great !! She was very helpful and knowledgeable. Would love to see her again. Keep up the great work at Capital Toyota Service. More

Not enough car on the lot No Yaris iA cars on the dealership lot and car taking way too long to move from other lot to dealership lot. Thank you Marcus No Yaris iA cars on the dealership lot and car taking way too long to move from other lot to dealership lot. Thank you Marcus More