Car Town Kia USA

I leased a new Kia Sorrento from Car Town Kia January 2024 and it has been in the service shop there for 4 months of the past 2 years for different issues. Each time it was in the shop they argued about 2024 and it has been in the service shop there for 4 months of the past 2 years for different issues. Each time it was in the shop they argued about giving me a loaner car and wanted me to pay for a rental car. I finally asked them to break my lease a year early because it qualifies under lemon law, but they said that was not their issue and I would have to go to corporate Kia Motors. I understand some new cars have issues, but Car Town Kia was not responsive when I left messages and was not interested in helping me once the contract was signed. I would not buy another car from this dealer. More

Jessie at Car Town Kia was fantastic to work with. She greeted me right as I was parking and was very friendly from the start. Jessie went over the vehicle in depth and made sure I understood everythi She greeted me right as I was parking and was very friendly from the start. Jessie went over the vehicle in depth and made sure I understood everything. She also worked closely with her managers to get me the exact price and payment I wanted, which I really appreciated. The whole process was smooth and stress-free. I drove home in a 2025 Kia Sorento and couldn’t be happier. Highly recommend asking for Jessie! More

I am here to disavow my previous review. That review was done at the insistence of Barry Fisher the salesman while I was still at the dealership in the middle of checking out a car. He kept That review was done at the insistence of Barry Fisher the salesman while I was still at the dealership in the middle of checking out a car. He kept wanting me to give him a review before any deal was done. It is now about a month later and I just made the first pymt. Please tell everyone you know or care about not to ever use this dealership for any vehicle purchase. Their deal put me upside down for about 10k.It didn't matter to them that I was a senior lady fighting cancer for over 5 years who only needed a good car to get to my doctor's appointments and to pick up food and meds. I found the previous owner's contract in with the Manuals. They sold this Kia Soul to me for the same price if not a little more than the first owner who bought it new. The agreed on down payment was 500.00 but after the sell I found an additional 500.00 missing from my bank account. The finance guy said the down payment was supposed to be 1k. When I threatened to see my lawyer, and he found proof the downpayment was 500.00 he had my 1k refunded back to my bank account. The cancer will kill me before I can pay this loan off. Then they can repo this overpriced scooter My only hope is that there is an extra hot place in xxxx for car salesmen and finance people like the ones at Kia. More

2020 Kia Telluride SX AWD – Stunning Vehicle, But Paint & Engine Failures with No Accountability We bought a 2020 Kia Telluride SX AWD in White Pearl with black wheels and the beautiful brown leather inte Engine Failures with No Accountability We bought a 2020 Kia Telluride SX AWD in White Pearl with black wheels and the beautiful brown leather interior. We fell in love with this vehicle—from the premium features like the holographic MPH display to the spacious, upscale cabin, advanced safety tech, and all-wheel drive performance. Kia made something special here, and we were proud to drive it. But within just 3–4 years, we ran into two major failures—both widely known issues—and Kia refused to take full responsibility. 1. Engine Failure / Oil Consumption The engine began burning oil at an abnormal rate and had to be replaced. Kia only paid for half the cost, leaving us with a $4,000+ bill, even though this issue is common in late-model Tellurides and has been widely reported. 2. White Pearl Paint Peeling Soon after, the paint started peeling in large sheets—mainly on the roof and pillars. Our trusted body shop and insurance adjuster both confirmed this is a known factory defect caused by poor paint adhesion. Kia’s Consumer Affairs department denied our claim—not based on the facts, but because the car had just passed the 100,000-mile mark. This has nothing to do with mileage or wear. It’s a quality issue—plain and simple. We now face another $3,000+ repair just to repaint a vehicle that was still under five years old when these problems occurred. This SUV has been garage-kept, well-maintained, and treated with care. Kia: We were loyal fans of this vehicle. You had us. But your lack of accountability for repeated, well-documented manufacturing defects has completely eroded that trust. 👉 Please contact us directly to make this right. We have full documentation: repair quotes, paint photos, insurance verification, and the Consumer Affairs denial. You still have the opportunity to do the right thing—for us and for the many others dealing with these same problems. Until then, we’ll continue sharing our experience to help others make informed decisions. More

Very good at his job. Also knows a' lot about cars. He got my wife and I a really good on a new kia k4 gt-line turbo. Also knows a' lot about cars. He got my wife and I a really good on a new kia k4 gt-line turbo. More

Friendly and funny, Excellent customer service. He answer all question we asked and gave us an awesome deal. great experience. Mr. Fisher He answer all question we asked and gave us an awesome deal. great experience. Mr. Fisher More

Took my Kia Rio in yesterday. For a wheel sensors went bad. Still under warranty. All day they told me nothing yet. Later find out never touched it. Said A Mr Garrett. Well said f For a wheel sensors went bad. Still under warranty. All day they told me nothing yet. Later find out never touched it. Said A Mr Garrett. Well said first things first this morning now it's 3:17 haven't heard #1 word. I hope they didn't let it sit 2 day More

Barry Fisher is the way all car salesmen should be. Professional, kind, honest, helpful in meeting our needs !!!! Professional, kind, honest, helpful in meeting our needs !!!! More

Barry Fisher was such an outstanding salesman! He met my every need while staying within my price range. I would recommend him to everyone!! He met my every need while staying within my price range. I would recommend him to everyone!! More