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Car Town Kia USA

Nicholasville, KY

Overview
Reviews
4.4
510 Reviews
Call Dealership (859) 887-4737
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3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 510 reviews

March 22, 2024

Had a 9am appointment and I was seen promptly. Waiting area was very clean. I visited .washroom and found it to be fully equipped More

by marianc524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was my contact person in service area
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March 20, 2024

Excellent time and pleasant and efficient would recommend to anyone. Didn't have to wait long More

by fondagb61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
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Mar 21, 2024 -

Car Town Kia USA responded

Thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2024

All went well with my service and Marshall was great to work with and very courteous. More

by ma_stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Ouimette
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Mar 21, 2024 -

Car Town Kia USA responded

I'm glad to hear that your service went well and that Marshall provided courteous assistance. If you need any further assistance in the future, don't hesitate to reach out.

March 19, 2024

Sales person Derrick was very helpful and understanding of my needs he explained all my questions. More

by k.mathison59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Duncan
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Mar 21, 2024 -

Car Town Kia USA responded

It's great to hear that Derrick provided helpful and understanding assistance, addressing all your questions. If you need further assistance or have any more questions, feel free to reach out anytime!

March 17, 2024

Most pleasant experience. Sophia was very accommodating. A clean and professional operation. Though I don't understand what "brake light was installed backwards" means. How do More

by tomwilkins51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Dixon
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Mar 18, 2024 -

Car Town Kia USA responded

We're delighted to hear you had a pleasant experience and that Sophia was accommodating. We appreciate your understanding and hope to continue providing great service in the future!

March 17, 2024

Mike was the best. He kept me I formed and was amazing g at his job! More

by ustech04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kirk
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Mar 18, 2024 -

Car Town Kia USA responded

It's fantastic to hear that Mike provided such excellent service and kept you well informed throughout. We appreciate your feedback and hope to assist you again in the future if needed!

March 13, 2024

Chris was an amazing help with getting my oil change and full service complete! Dealership was also very clean and comfortable making the wait time seem shorter. More

by Kblcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
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Mar 14, 2024 -

Car Town Kia USA responded

I'm glad to hear that Chris provided you with excellent assistance during your oil change and full service at the dealership. It's great to know that the dealership's cleanliness and comfort helped make your wait time more enjoyable. If you need any further assistance in the future, don't hesitate to reach out.

March 12, 2024

Everyone from the sales team to the management was very friendly, noone pressured us and our salesman Chris listened to what we were looking for and what we new we could afford. Chris put us in the right v More

by mccamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Raynor sales, JP Hunt, Chris Caldwell
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Mar 14, 2024 -

Car Town Kia USA responded

I'm delighted to hear about your positive experience with the sales team and management at the dealership. It's fantastic that Chris listened to your needs and helped you find the perfect vehicle without any pressure. Your satisfaction is paramount, and I'm glad to hear that you had the best car buying experience. If you have any further needs or questions, feel free to reach out.

March 11, 2024

The people were very friendly and helpful. The service was fast and professional. I would use them again. More

by danialb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Maintenance
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Mar 12, 2024 -

Car Town Kia USA responded

It's wonderful to hear about your positive experience! Fast and professional service along with friendly and helpful staff can truly make a difference. Thank you for sharing, and we look forward to serving you again in the future!

March 07, 2024

I am so grateful they were so helpful in getting my car. The salesman Tyler was wonderful!!! More

by cday061511
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler deas, Lowell, tyger
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Mar 11, 2024 -

Car Town Kia USA responded

Thank you for sharing your experience! We're thrilled to hear that Tyler provided you with wonderful assistance in getting your car. If you need anything else or have further questions, feel free to reach out.

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