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Car Town Kia USA

Nicholasville, KY

Overview
Reviews
4.5
513 Reviews
Call Dealership (859) 887-4737
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3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 513 reviews

March 12, 2024

Everyone from the sales team to the management was very friendly, noone pressured us and our salesman Chris listened to what we were looking for and what we new we could afford. Chris put us in the right v More

by mccamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Raynor sales, JP Hunt, Chris Caldwell
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Mar 14, 2024 -

Car Town Kia USA responded

I'm delighted to hear about your positive experience with the sales team and management at the dealership. It's fantastic that Chris listened to your needs and helped you find the perfect vehicle without any pressure. Your satisfaction is paramount, and I'm glad to hear that you had the best car buying experience. If you have any further needs or questions, feel free to reach out.

March 11, 2024

The people were very friendly and helpful. The service was fast and professional. I would use them again. More

by danialb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Maintenance
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Mar 12, 2024 -

Car Town Kia USA responded

It's wonderful to hear about your positive experience! Fast and professional service along with friendly and helpful staff can truly make a difference. Thank you for sharing, and we look forward to serving you again in the future!

March 07, 2024

I am so grateful they were so helpful in getting my car. The salesman Tyler was wonderful!!! More

by cday061511
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler deas, Lowell, tyger
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Mar 11, 2024 -

Car Town Kia USA responded

Thank you for sharing your experience! We're thrilled to hear that Tyler provided you with wonderful assistance in getting your car. If you need anything else or have further questions, feel free to reach out.

March 06, 2024

Service has improved tremendously. I have purchased 3 Kia's and love the cars. Wasn't very happy with service but I am now. More

by Rbright221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powers
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Mar 11, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're delighted to hear that you've noticed an improvement in the service provided by our dealership. We strive to ensure every customer has a positive experience, and we appreciate your continued loyalty. If you ever need assistance in the future, please don't hesitate to reach out.

February 29, 2024

The dearlship was very helpful and kept me up to date about my car very nice More

by wkevin675
Recommend Dealer
Yes
Employees Worked With
Lonnie Barnett
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Mar 01, 2024 -

Car Town Kia USA responded

That's wonderful to hear! Keeping customers informed and providing helpful service is essential. If you need anything else in the future, feel free to reach out.

February 28, 2024

Had an amazing experience with Derrick Miller buying a 2024 KIA Forte GT. We fell in love with the car instantly and Derrick did everything in his power to get us where we needed to be at to purchase it. More

by russnheather624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Miller, Brandon Miller
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Mar 01, 2024 -

Car Town Kia USA responded

That's fantastic to hear! Congratulations on your new 2024 KIA Forte GT! It's great to hear that Derrick provided such excellent service. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new car!

February 27, 2024

I want to give a shout out to Sophia Dixon as she has helped me the last three times I have been in and so professional. She makes the visit so much better and as always so friendly and bubbly. We need m More

by musicluvky51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Dixon
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Feb 28, 2024 -

Car Town Kia USA responded

musicluvky51, thank you for sharing your positive experience with Sophia! It's wonderful to hear that she has consistently provided you with professional and friendly service. I'm sure she'll continue to assist you with the issue with your car, and I hope it gets resolved smoothly for you. If you need any further assistance, don't hesitate to reach out to us.

February 27, 2024

Friendly efficient service. Work completed on time at quoted price. I can recommend their service. More

by jricemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Hartzell
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Feb 28, 2024 -

Car Town Kia USA responded

jricemd, we are so pleased you enjoyed your visit to Car Town Kia! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

Great service, wonderful people to work with, always fast and excellent customer service. Highly recommend !!! More

by tigra1722
Recommend Dealer
Yes
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
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Feb 28, 2024 -

Car Town Kia USA responded

tigra1722, thank you for your feedback! We're delighted to hear that you had a great experience with us and found our service and team members to be wonderful. Your recommendation means a lot to us, and we look forward to serving you again in the future.

February 25, 2024

Your mechanic, Mark, is an awesome guy. His service was excellent! I will be able to drive my Kia longer due to his expertise. More

by Lct
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 26, 2024 -

Car Town Kia USA responded

We're thrilled to hear that Mark provided you with excellent service and that you're satisfied with the outcome. Our team takes pride in delivering top-notch service, and it's great to know that Mark's expertise will help extend the life of your Kia. Should you need any further assistance or have any questions in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!

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