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Car Town Kia USA

Nicholasville, KY

4.4
509 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 509 reviews

February 29, 2024

The dearlship was very helpful and kept me up to date about my car very nice More

by wkevin675
Recommend Dealer
Yes
Employees Worked With
Lonnie Barnett
Mar 01, 2024 -

Car Town Kia USA responded

That's wonderful to hear! Keeping customers informed and providing helpful service is essential. If you need anything else in the future, feel free to reach out.

February 28, 2024

Had an amazing experience with Derrick Miller buying a 2024 KIA Forte GT. We fell in love with the car instantly and Derrick did everything in his power to get us where we needed to be at to purchase it. More

by russnheather624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Miller, Brandon Miller
Mar 01, 2024 -

Car Town Kia USA responded

That's fantastic to hear! Congratulations on your new 2024 KIA Forte GT! It's great to hear that Derrick provided such excellent service. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new car!

February 27, 2024

I want to give a shout out to Sophia Dixon as she has helped me the last three times I have been in and so professional. She makes the visit so much better and as always so friendly and bubbly. We need m More

by musicluvky51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Dixon
Feb 28, 2024 -

Car Town Kia USA responded

musicluvky51, thank you for sharing your positive experience with Sophia! It's wonderful to hear that she has consistently provided you with professional and friendly service. I'm sure she'll continue to assist you with the issue with your car, and I hope it gets resolved smoothly for you. If you need any further assistance, don't hesitate to reach out to us.

February 27, 2024

Friendly efficient service. Work completed on time at quoted price. I can recommend their service. More

by jricemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Hartzell
Feb 28, 2024 -

Car Town Kia USA responded

jricemd, we are so pleased you enjoyed your visit to Car Town Kia! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

Great service, wonderful people to work with, always fast and excellent customer service. Highly recommend !!! More

by tigra1722
Recommend Dealer
Yes
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
Feb 28, 2024 -

Car Town Kia USA responded

tigra1722, thank you for your feedback! We're delighted to hear that you had a great experience with us and found our service and team members to be wonderful. Your recommendation means a lot to us, and we look forward to serving you again in the future.

February 25, 2024

I left a previous negative review involving a EV6 I was dissatisfied with that I am unable to locate. Since leaving the review, CarTown Kia has reached out to work with me. They have gotten me out of the l More

by Scott.d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Chris Caldwell
Feb 26, 2024 -

Car Town Kia USA responded

We're glad to hear that Car Town Kia reached out to address your concerns and worked with you to find a satisfactory solution. Your satisfaction is important to us, and we're pleased that you're now happy with your Tesla. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you with your future electric vehicle purchases!

February 25, 2024

Your mechanic, Mark, is an awesome guy. His service was excellent! I will be able to drive my Kia longer due to his expertise. More

by Lct
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 26, 2024 -

Car Town Kia USA responded

We're thrilled to hear that Mark provided you with excellent service and that you're satisfied with the outcome. Our team takes pride in delivering top-notch service, and it's great to know that Mark's expertise will help extend the life of your Kia. Should you need any further assistance or have any questions in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!

February 22, 2024

Had a major issue with my car. Sophia took excellent care of me. Sophia, went above and beyond for me. I can not even begin to tell you how much I appreciated Sophia, for all her More

by drosscleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia
Feb 22, 2024 -

Car Town Kia USA responded

We're thrilled to hear about your positive experience with Sophia! Providing exceptional customer care is our priority, and we're delighted she could assist you with your car issue. We'll be sure to pass along your appreciation to Sophia for going above and beyond. If you ever need further assistance, don't hesitate to reach out.

February 22, 2024

I have found this dealership to be very efficient. Payton Hale was great! Effective and explained everything and will definitely be returning. More

by lydia_themotivator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Hale, Mike Kirk
Feb 26, 2024 -

Car Town Kia USA responded

We're thrilled to hear about your positive experience with us! Payton is indeed a valuable member of our team, and we're glad to hear that he provided you with effective assistance and thorough explanations. Your satisfaction is our priority, and we're looking forward to welcoming you back in the future. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing us, and we appreciate your feedback!

February 21, 2024

I would of gave 5 stars but felt I was lied to over the phone. I was told a Seltos was there for me to buy but was told when I got there it was sold that morning. I had to travel quite a ways and needless More

by ohnawah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
Feb 22, 2024 -

Car Town Kia USA responded

Thank you for sharing your feedback, and we apologize for any inconvenience caused by the misunderstanding regarding the availability of the Seltos. We're glad to hear that despite the initial hiccup, you ultimately found a suitable SUV and had positive experiences with our dealership. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Seltos!

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