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Car Town Kia USA

Nicholasville, KY

Overview
Reviews
4.4
510 Reviews
Call Dealership (859) 887-4737
View Awards

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 510 reviews

February 06, 2024

Chris Raynor and the team did an incredible job going above and beyond to help close the deal. More

by njoseph9653
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ranor
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Feb 07, 2024 -

Car Town Kia USA responded

We are very happy to hear that Chris provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

Work with Payton Hale in service or no one. Best experience I have had. I have been there many time but she made it great and very informative. More

by briancollier1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Lewis
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Feb 06, 2024 -

Car Town Kia USA responded

We are very happy to hear that Payton provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2024

The people there are great that’s why I keep coming back thank you Payton More

by teresamelton757Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
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Feb 05, 2024 -

Car Town Kia USA responded

We are very happy to hear that Payton provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

Car taken in quickly and service completed in good time. Service person knowledgeable and explained service More

by airaiduk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Loechel
Report | Print
Feb 05, 2024 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2024

Very nice people on sales and service. Always making customer happy and comfortable. Chris is service very helpful. More

by LTurner761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service gets 5 stars
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Feb 02, 2024 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2024

My second visit to this "new" facility. 1st time was a 3 out of 5. This time a 4 out of 5. Payton used to take care of my Navigator at a prior location. She is awesome!! Excellent customer More

by ttruitt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Hale - service dept.
Report | Print
Feb 02, 2024 -

Car Town Kia USA responded

It's great to hear that your recent visit to the facility was improved compared to the previous one, and that Payton provided excellent customer service. Your feedback and expectations are important, and I hope your next visit earns a 5 out of 5 rating. If you have any more comments or questions in the future, feel free to share. Safe travels!

February 01, 2024

The staff are always so accommodating and work very hard to make your visit as pleasant as possible. More

by shannon.morrison.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Dixon *****
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Feb 02, 2024 -

Car Town Kia USA responded

It's great to hear that the staff at the dealership goes out of their way to make your visits pleasant and accommodating. If you have any more feedback or if there's anything specific you'd like to know or discuss, feel free to ask!

January 29, 2024

Great place to take your Kia for service. Friendly and knowledgable people. Would recommend to anyone More

by Karenkpilcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
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Jan 30, 2024 -

Car Town Kia USA responded

It's fantastic to hear that you had a great experience taking your Kia for service at this dealership. Friendly and knowledgeable staff can make a big difference when it comes to vehicle maintenance. Thank you for recommending them, and if you ever need service again or have any questions in the future, don't hesitate to reach out. Safe travels!

January 29, 2024

I have always experienced great service by the service department staff. Its refreshing to experience old fashioned Customer Service. More

by tambour beader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sophia
Report | Print
Jan 30, 2024 -

Car Town Kia USA responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

January 27, 2024

All good. Anthony was friendly. Engine light came ON. It was fixed quick and well done. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Loechel
Report | Print
Jan 29, 2024 -

Car Town Kia USA responded

We're glad to hear that Anthony provided you with friendly service and that your engine light issue was resolved quickly and effectively. If you ever have any more automotive needs or concerns, feel free to reach out. Thank you for choosing this dealership for your service, and we hope to continue providing you with excellent support in the future.

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