
Car Town Kia USA
Nicholasville, KY
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Problems with dealership and service since purchasing my car several years ago. Since the renovation and turnover in new service department, things have improved, but still issues with scheduling and other car several years ago. Since the renovation and turnover in new service department, things have improved, but still issues with scheduling and other things. The one Bright Light shining for the dealership in my opinion, is Payton Hale, who goes out of her way for customers to get things done and is an exemplary customer service oriented employee! More
They are always helpful and very courteous and worked with me on the repairs that were necessary. I have enjoyed dealing with Car Town Kia for the past 11 years. Thanks again. with me on the repairs that were necessary. I have enjoyed dealing with Car Town Kia for the past 11 years. Thanks again. More
Very good experience. Just disappointed on the fact that when I purchased my vehicle, we got the extra service (that we pay for) to have the car cleaned on the inside and Just disappointed on the fact that when I purchased my vehicle, we got the extra service (that we pay for) to have the car cleaned on the inside and they do not do that since 2020. I can not remember the Service Dept. gentleman that I dealt with this time, but each person has been very friendly. More