Car Town Kia USA

Everything was great until I went to pay. I called ahead to get the price of a tire rotation and was given the price of 25.00. My oil change is included with my car payment so I did not have I called ahead to get the price of a tire rotation and was given the price of 25.00. My oil change is included with my car payment so I did not have to pay for that. My recall issue was free of course. So, once everything was completed, they said I needed new wipers and a new air filter. I heard the price of the air filter to be 29.99. as well. So I said I would let my brother do the wipers and since the cost for the filter was not bad. I approved that to be done. When going to pay for everything, the air filter was actually 54.00 and the rotation was 29.99. So I am now out over $80.00 that I had not planned on. I would not have done either one if I had known ahead of time the cost was not what was quoted. Next time I will ask before any work is done so this does not happen to me in the future. More

Staff is friendly and knowledgeable. They keep you up.ro Dat on everything that is happening with your vehicle. They keep you up.ro Dat on everything that is happening with your vehicle. More

Great working with Gabe and Alex . They helped us make a decision and why to buy from Car town Kia. They helped us make a decision and why to buy from Car town Kia. More

Always knowledgeable, kind, and helpful. I have never been treated as I don’t know what is wrong. I have never been treated as I don’t know what is wrong. More

Every time I go to car town they are amazing with my service and my needs, I never feel like I have asked dumb questions and my concerns are always addressed with professionalism! service and my needs, I never feel like I have asked dumb questions and my concerns are always addressed with professionalism! More

Courteous and attentive staff. Appreciate service and attention to detail. Would recommend to every one. Appreciate service and attention to detail. Would recommend to every one. More

Absolutely atrocious service. I bought a brand new Kia Telluride at the beginning of November. Had it for three weeks and now it's been in the shop for three weeks with NO diagnos I bought a brand new Kia Telluride at the beginning of November. Had it for three weeks and now it's been in the shop for three weeks with NO diagnosis and NO timeline for when it will be fixed. I have to follow-up repeatedly to see what is going on and they have no clue. Zack and Anthony in the service department said "At least you might get a new engine out of it!". NO. This is a BRAND NEW car. Totally unacceptable. Do not purchase a vehicle from here. In fact, do not purchase a Kia. More

Had a very good experience at car town kia today, was fast and they were nice fast and they were nice More

We stopped in on our search for another vehicle. They were very courteous and really wanted to help us. We ended up buying and appreciated their help. They were very courteous and really wanted to help us. We ended up buying and appreciated their help. More

I was greeted with kindness and courtesy. Waiting room was comfortable and clean. Staff was helpful and available Waiting room was comfortable and clean. Staff was helpful and available More