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Car Town Kia USA

Nicholasville, KY

Overview
Reviews
4.4
511 Reviews
Call Dealership (859) 887-4737
View Awards

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 511 reviews

December 23, 2023

Great working with Gabe and Alex . They helped us make a decision and why to buy from Car town Kia. More

by jakehendersonjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabe Crain and Alex Orr
Report | Print
Dec 27, 2023 -

Car Town Kia USA responded

We are very happy to hear that Gabe and Alex provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2023

Always knowledgeable, kind, and helpful. I have never been treated as I don’t know what is wrong. More

by Ashleyhunt95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 27, 2023 -

Car Town Kia USA responded

Thank you so much for your positive comments about Car Town Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

Every time I go to car town they are amazing with my service and my needs, I never feel like I have asked dumb questions and my concerns are always addressed with professionalism! More

by hellenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Dixon,
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Dec 27, 2023 -

Car Town Kia USA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Car Town Kia. We look forward to your next visit! Take care!

December 20, 2023

Courteous and attentive staff. Appreciate service and attention to detail. Would recommend to every one. More

by greend44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Mike Kirk, Kenny Eads, Johnny Hartzell
Report | Print
Dec 27, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 18, 2023

Absolutely atrocious service. I bought a brand new Kia Telluride at the beginning of November. Had it for three weeks and now it's been in the shop for three weeks with NO diagnos More

by dstrobbe74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zack
Report | Print
Dec 19, 2023 -

Car Town Kia USA responded

We apologize for the inconvenience you've experienced with your new Kia Telluride and the service provided. Your concerns have been noted, and we will work to improve our service processes to prevent such issues in the future. Thank you for sharing your feedback. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

December 18, 2023

Had a very good experience at car town kia today, was fast and they were nice More

by Ab71450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris kemp
Report | Print
Dec 19, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2023

We stopped in on our search for another vehicle. They were very courteous and really wanted to help us. We ended up buying and appreciated their help. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewell Brewer
Report | Print
Dec 18, 2023 -

Car Town Kia USA responded

Dan, thank you for choosing our dealership during your search for a vehicle. We're thrilled to hear that our team provided you with courteous and helpful service, and we're grateful for your business. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Safe and happy driving in your new vehicle!

December 13, 2023

I was greeted with kindness and courtesy. Waiting room was comfortable and clean. Staff was helpful and available More

by Stratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia
Report | Print
Dec 13, 2023 -

Car Town Kia USA responded

Thank you for sharing your positive experience! We're delighted to hear that you were greeted with kindness and courtesy, and that you found the waiting room comfortable and clean. Our staff's helpfulness and availability are important to us, and we're here to assist you with any future needs. If you have any more questions or require further assistance, please don't hesitate to reach out. Your satisfaction is our priority!

December 13, 2023

the advisor and staff in the service department are always so welcoming. My advisor was very nice and explained everything to me and why it was important to have maintenance completed on my vehicle. More

by jennifer.bulishak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
Report | Print
Dec 14, 2023 -

Car Town Kia USA responded

Thank you for your kind words about the service department at the dealership. We're delighted to hear that the advisor and staff are always welcoming and that your advisor was informative and helpful in explaining the importance of maintenance for your vehicle. If you have any more questions or need further assistance, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you again in the future.

December 08, 2023

I have bought 3 cars from car town kia. I have always been treated very good, especially by Chris Brown. More

by hparrish1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Report | Print
Dec 11, 2023 -

Car Town Kia USA responded

Thank you for your loyalty to Car Town Kia and for sharing your positive experiences! We're delighted to hear that Chris and the team have consistently treated you well throughout your car-buying journey. If you ever need assistance with anything related to your cars or have questions in the future, please don't hesitate to reach out. We appreciate your business!

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