Car Town Kia USA

Customer Experience is Everything! After buying two cars through CarTown Kia, my over all experience was good, not great. In comparison to other dealerships I’ve worked with, I wouldn’t After buying two cars through CarTown Kia, my over all experience was good, not great. In comparison to other dealerships I’ve worked with, I wouldn’t say they have the best customer service either. They are there strictly to sale cars, not for the important piece of the business, such as the customer connection. The finance department was a bit over board with trying to add additional packages to my monthly payment. Other dealerships seem to value their customers, this dealership does not! I’ve also dealt with their service department and they’re not very helpful. More

Nice Dealership The salesperson and finance were both very nice, patient and helpful. They will try their best to help you find a car and get the financing you need. The salesperson and finance were both very nice, patient and helpful. They will try their best to help you find a car and get the financing you need. More

Excellence Lonnie was our sales person and he was absolutely great to us. So was jp in the finance department! Couldn’t ask for a better group to deal with when Lonnie was our sales person and he was absolutely great to us. So was jp in the finance department! Couldn’t ask for a better group to deal with when it comes to trying to rebuild my credit!!! More

the service department was very helpful and nice. everyone was very nice and helpful. they explained the service they was doing. When i asked them questions they took the time to answer them everyone was very nice and helpful. they explained the service they was doing. When i asked them questions they took the time to answer them More

Awesome Experience Thank you to Lincoln for realizing time was of the essence and got us an awesome vehicle! Jp thanks for working for our best interest!Chris kuddos for Thank you to Lincoln for realizing time was of the essence and got us an awesome vehicle! Jp thanks for working for our best interest!Chris kuddos for working to get us our great deal!These people are awesome! More

had an oil change. People there are always super friendly and sincerely concerned about the care of your car. Very trustworthy. I’ve been coming there since purchasing m People there are always super friendly and sincerely concerned about the care of your car. Very trustworthy. I’ve been coming there since purchasing my Kia there. Always a great experience. More

Great experience They put to rest all the rumors of “used car salesmen”. I spoke with Candace on the phone who was very knowledgeable about their product, and she actu They put to rest all the rumors of “used car salesmen”. I spoke with Candace on the phone who was very knowledgeable about their product, and she actually persuaded me toward the Kia. I thought I only wanted a Honda or Toyota, and I wanted to buy something around $10k so we didn’t have to finance. She was so informative that we actually decided to go with a 2017, she was passionate about what she was selling. Candace wasn’t working when we went over to look at the van. Adam was our salesman, and there was absolutely zero pressure from him on what vehicle to purchase. He was patient and down to earth, and answered ALL of my questions. After looking over the van, There was a tail light lens cover that had moisture in it, so he gave us an IOU, and stayed true to his word and called me 2 days later to have it replaced. I will be in the market for another vehicle (maybe 2) in the near future for my children, I will definitely consider returning to Kia. Also, Kenny Cross did our financing portion and he was honest and upfront about everything, and explained everything in a way so simple that a child could understand, he actually drew most of it out. He was very professional and humble, and we were blessed by meeting him and hearing his personal experience as to how the GAP insurance was helpful. This entire process was a great one, even if we do have a payment now, we feel confident we did the right thing. More

$0 down out the door #upsidedown Amazing bank work by Car Town Kia and their peps! I was way upside down in my old car and they helped me out paying off my old car and got me into the Amazing bank work by Car Town Kia and their peps! I was way upside down in my old car and they helped me out paying off my old car and got me into the car I wanted! Not settling for what the bank wanted! Their great straight forward no bs approach is so much better than the old haggle for what you want.... I will def be a repeat customer! More

Quick and easy I was able to book my appointment the day before. I arrived at 9:20 for my 9:30 appointment and left at 9:52. Since I had worked third shift the ni I was able to book my appointment the day before. I arrived at 9:20 for my 9:30 appointment and left at 9:52. Since I had worked third shift the night before this was greatly appreciated. More

Great sales person. Very understanding Tuesday my car was stolen I was lost honestly, but my son in law and daughter took me to kia and I am driving home in a brand new 2019 kia soul. I'm a Tuesday my car was stolen I was lost honestly, but my son in law and daughter took me to kia and I am driving home in a brand new 2019 kia soul. I'm am so happy. Lincoln stoltz was my sales person and he was just amazing. He was very nice very helpful made us feel at home. He is definitely the sales person you want to see! More