
Car Town Kia USA
Nicholasville, KY
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Great cars; great buying experience Fantastic experience buying a Kia Sorento. I was not rushed and got to take my time both browsing, looking at options and collecting my thoughts. Ap Fantastic experience buying a Kia Sorento. I was not rushed and got to take my time both browsing, looking at options and collecting my thoughts. Appreciated the coffee selection on a chilly, damp day. Lots of relevant inventory to choose from. Sales staff were engaging without being pushy. More
Ball joints Did a great job brought it in to fix back up sensors but had an annoying rattle found and fixed great job thanks Kia until next time Did a great job brought it in to fix back up sensors but had an annoying rattle found and fixed great job thanks Kia until next time More
Express oil change Brought in the Kia Sedona at 0845 and was done at 0911. That was quick service and do appreciate that. Keep up the good work of taken care of custome Brought in the Kia Sedona at 0845 and was done at 0911. That was quick service and do appreciate that. Keep up the good work of taken care of customer's. Mr.Graves More
New Car Purchase "Professional and Very Courteous," Loni was very detailed in explaining how everything applied to the car, how to on devices that make the car run, an "Professional and Very Courteous," Loni was very detailed in explaining how everything applied to the car, how to on devices that make the car run, and pricing of optional auto choices that we were interested in. Very Excellent in Customer Care!! All employees that we dealt with were very professional and courteous. More
prices I think that paying $50 for a oil change is way too high! I drive 1 hour & 45 minutes to get there then pay that! Needed brake pads in front & wiper b I think that paying $50 for a oil change is way too high! I drive 1 hour & 45 minutes to get there then pay that! Needed brake pads in front & wiper blades they said but cant afford $160 for the brakes & 11 $ for the wiper blades! Lower prices would help alot More
Professional as always. Very courteous. I was in and out in 30 minutes. The gentleman always opens my car door for me and my daughter. Think that's a nice touch! Love having a complementary I was in and out in 30 minutes. The gentleman always opens my car door for me and my daughter. Think that's a nice touch! Love having a complementary coffee and donut while waiting. More
Oil change/ check up Very professional and quick service today and always. Nice waiting area for customers, too! I don't know individual names, sorry! I'll will write na Very professional and quick service today and always. Nice waiting area for customers, too! I don't know individual names, sorry! I'll will write names down next time. More
Great Everyone there is awesome very helpful on anything you need they work on my car did a awesome job I Recommend anyone to them thank everyone at car to Everyone there is awesome very helpful on anything you need they work on my car did a awesome job I Recommend anyone to them thank everyone at car town Kia More
Excellent Customer Service I'm disappointed that the VIP Status ($19.95 oil change to $29.95 or $36.95) was no longer available. But the customer service was excellent. I feel I'm disappointed that the VIP Status ($19.95 oil change to $29.95 or $36.95) was no longer available. But the customer service was excellent. I feel for the ladies up front that have to be the ones to tell customers that their oil change has significantly changed. They deserve a raise!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Awesome Everyone that I felt with U would give them 10+ rating. Super nice people. My salesperson even called the next day to see if I had any questions and Everyone that I felt with U would give them 10+ rating. Super nice people. My salesperson even called the next day to see if I had any questions and to make sure I was happy with my purchase. My paper man explained everything to in detail.(loved that) my finance guy got me am extra point with my not so great credit And Chelsea the on line lady set me up with a great salesperson. I am very happy with my purchase and the staff. More