
Car Town Kia USA
Nicholasville, KY
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Great treatment of customers. I have never been to a more friendly and professional service center. Quick and efficient. Also having coffee and water and snacks. I got there early I have never been to a more friendly and professional service center. Quick and efficient. Also having coffee and water and snacks. I got there early and was out earlier than anticipated. More
Very fast The place is always clean. Staff very friendly. Fast service. They always tell me before they do anything to my car. Very satisfied with my service. The place is always clean. Staff very friendly. Fast service. They always tell me before they do anything to my car. Very satisfied with my service. More
Oil change When we purchased our KIA we were given a tag that insured us to receive $19.99 oil change. We were charged $32.00!!! This is not ok. Stand by your When we purchased our KIA we were given a tag that insured us to receive $19.99 oil change. We were charged $32.00!!! This is not ok. Stand by your word, KIA sales manager! More
Routine oil change My appointment was 9:30 am. I arrived at 9:27 am. The young lady behind the counter got my info & key - was friendly & very efficient. Told me I co My appointment was 9:30 am. I arrived at 9:27 am. The young lady behind the counter got my info & key - was friendly & very efficient. Told me I could sit in waiting room and she’ll let me know if anything comes up. Literally 15 minutes later I was walking out the door and leaving. Free coffee, water, snacks & super-fast friendly, efficient and knowledgeable service- can’t ask for more! More
Service was awesome They always are friendly, area is always clean, and service is prompt. I bought my car from another dealer, but will only take it to Car Town Kia for They always are friendly, area is always clean, and service is prompt. I bought my car from another dealer, but will only take it to Car Town Kia for service. More
Super pleased, wasn’t disappointed. All staff was super kind, and very helpful. Quickly felt like I was right at home. They got my car services super fast. And rally appreciate the free All staff was super kind, and very helpful. Quickly felt like I was right at home. They got my car services super fast. And rally appreciate the free food and drinks. My son loved the play area. My mind was blow when I seen how Kia took the time to realize that people have children and will have to bring them in sometimes, so supplying a play area was amazing. 10 out of a 10 for me More
a great car buying experience Car Town Kia is a fantastic place to purchase a car. I have bought my last 3 cars from them. They make it a fun experience, we laughed and joked the w Car Town Kia is a fantastic place to purchase a car. I have bought my last 3 cars from them. They make it a fun experience, we laughed and joked the whole time I was there which makes the time go by fast. You know the process takes awhile but it didn't seem very long at all. They showed me exactly what I needed to do to get in the car I wanted. I would recommend this dealership to anyone and everyone. So if you need to but a car and want it to be a great experience go to Car Town Kia and let them take care of it. More
Friendly Employees, Great Service! We have purchased our last two vehicles from Car Town Kia and plan to make purchases with them in the future. The employees in service and sales are a We have purchased our last two vehicles from Car Town Kia and plan to make purchases with them in the future. The employees in service and sales are always friendly and helpful and the service is great. It's easy to schedule routine maintenance on my vehicle and I have little wait time while I'm there. More
Friendly employees The employees are friendly and treat me as family. I never feel that they try to over sell repairs or services. I frequently recommend Kia to my fri The employees are friendly and treat me as family. I never feel that they try to over sell repairs or services. I frequently recommend Kia to my friends More
Purchase Experience Friendly staff, efficient and accommodating. The finance office was very knowledgeable and helpful. Only down side, interior of vehicle did not appear Friendly staff, efficient and accommodating. The finance office was very knowledgeable and helpful. Only down side, interior of vehicle did not appear to be detailed or cleaned thoroughly. No worries. More