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Car Town Kia USA

Nicholasville, KY

4.4
511 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 511 reviews

September 03, 2018

Van Service Received service for my 2015 Kia Sedona. Completed in a timely manner. Service completed with out cost as well it was an item covered under my exten More

by JANDKINCOMETAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Cross
September 03, 2018

Great trouble free Kenny did a great job of helping me with getting my car repaired. Highly recommend him. He was straightforth with my service and explained everythin More

by ETSCH7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Cross
September 01, 2018

The best customer service! Great car,great service and will recommend them to everyone.They were very courteous and knowledgeable.Loved doing business with Dave Levy,Kenny Cross More

by JENNIEMBENTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Levy, Chelsy Perez, Kenny Cross
August 31, 2018

In and out It was a quick recall fix, and the staff were helpful, even pulling my van in an area that would be easiest for me to get back in with my wheelchair. More

by MACOMBS2
Recommend Dealer
Yes
Employees Worked With
Kenny Cross
August 31, 2018

A wonderful experience! Went car shopping a couple weeks ago at CarTown Kia Nicholasville. Wow! What a wonderful experience! The atmosphere from the whole staff was inviti More

by MEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest (Last name Unknown), Kenny Cross
August 30, 2018

All staff that I worked with were extremely helpful! Everyone went above and beyond to work with me and my needs. Going in as a single woman they treated me with total respect and worked very hard to ac More

by NLB1779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Perez, Lawrence Washington, Chris Caldwell, Kenny Cross
August 30, 2018

The best My head light went out. I called express service. They took me immediately and it only took 15 minutes and I had a new bulb. Sara is the best. More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara in Express service
August 30, 2018

Service visit Prompt and kept me informed on service needs that I requested. Was in and out in less than an hour. Waiting area clean. Snacks and drinks provided. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Warner (service)
August 28, 2018

Overall experience with service department is always great. Kia's dealership has always been exceptional to me and my needs. There service department is top notch and their employees there are always, friendly, More

by S.ISGRIGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Washington, Adam Richey
August 28, 2018

Excellent The service was handled in a very quick and easy manner. I was surprised that the refreshments have been downgraded from fresh donuts to store bough More

by JANIEELLIS1541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only service intake personnel, no names available
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