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Car Town Kia USA

Nicholasville, KY

4.4
509 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 510 reviews

October 14, 2024

Great car buying experience. Chris Raynor was a great salesman to work with and was very helpful. More

by Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raynor, Kenny Cross
Oct 15, 2024 -

Car Town Kia USA responded

Thank you for your review! We're glad to hear you had a great car-buying experience with Chris. We appreciate your kind words!

October 14, 2024

Derrick was very friendly and took his time giving me all the details. I would fully recommend Derrick Millar to purchase a vehicle from More

by tmcnay40359
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick millar
Oct 15, 2024 -

Car Town Kia USA responded

Thank you for your review! We're glad to hear Derrick provided a friendly and thorough experience. Your recommendation means a lot!

October 09, 2024

I always get wonderful service from the Nicholasville Kia. They do good work and the staff are friendly and professional. It’s nice to know that some places still know what good customer service means. More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
Oct 10, 2024 -

Car Town Kia USA responded

Thank you for your kind words! We're delighted to hear you always have a positive experience with us. We appreciate your trust and look forward to serving you again!

October 03, 2024

Anthony was very helpful , explained the process very well on the oil consumption thing , all was good More

by mkaklexky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony
Oct 04, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear that Anthony provided helpful explanations and that everything went smoothly. We appreciate your trust in us!

September 27, 2024

I worked with salespersons Derrick Millar and Chris Brown. I appreciate that they let me look at various vehicles without trying to choose for me. They let me ask questions and then replied with inform More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Millar, Chris Brown, JP Hunt
Sep 30, 2024 -

Car Town Kia USA responded

Thank you for your kind words, Richard! We're glad to hear that Derrick and Chris provided a helpful and pressure-free experience. Your satisfaction means a lot to us, and we appreciate your feedback!

September 27, 2024

Great staff and experience. Very personable. This is our 3rd vehicle purchase with Car Town KIA! More

by kristenparsons1069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deas, Brandon Miller
Sep 27, 2024 -

Car Town Kia USA responded

Thank you for your continued trust in us! We're thrilled to hear you had another great experience with our team. Enjoy your new vehicle!

September 27, 2024

Excelente atención. Muy profesionales el servicio rápido. La sala de espera limpia y ordenada. Recomendado. More

by zenovia_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy , Mike Kirk, Kenny Eads, Johnny Hartzell
Sep 30, 2024 -

Car Town Kia USA responded

Gracias por tu reseña. Nos alegra saber que recibiste una excelente atención y que el servicio fue rápido y profesional. ¡Apreciamos tu recomendación!

September 25, 2024

For more than ten years I have been coming to Car Town KIA in Nicholasville. They always treat me well. They are thorough when going over the routine service with me. They are also quite helpful in advisi More

by Marty G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
Sep 27, 2024 -

Car Town Kia USA responded

Thank you for your loyalty over the years, Marty! We're thrilled to hear that each visit meets your expectations, and we look forward to serving you for many more years to come.

September 23, 2024

My sales person was great to deal with. Chris Brown explain all about the car. The staff was friendly. More

by Big dog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Sep 24, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear Chris and our team provided you with a great experience. Enjoy your new car!

September 22, 2024

This is one of the worst dealerships I’ve had the displeasure of dealing with. The service department is abysmal. They have no communication skills. Their technicians and advisors have no idea wha More

by Freshprius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle Robertson
Sep 23, 2024 -

Car Town Kia USA responded

We're sorry to hear about your experience and understand your frustration. Your feedback is important, and we will work to address these concerns to improve our service. Thank you for bringing this to our attention. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

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