Car Town Kia USA

Poor work I dropped my car off at 7:45am.. Was told my car wa finished at 11:30am and got a ride from a work associate. Car was not finished like they called an I dropped my car off at 7:45am.. Was told my car wa finished at 11:30am and got a ride from a work associate. Car was not finished like they called and told me.. Kia drove me back to work.. two hours later Kia picked me back up in rush hour traffic.. I received my car which was finished.. the next day I notice my airbag light is on and it was before. I will have to return my car now for them to fix this.. they worked in my steering wheel, I’m guessing they didn’t connect something back which ultimately disabled my airbag... Mike in service did a great job very pleased with him. More

Remorse The worst experience imaginable. I'll always regret ever setting foot in the place. Inuendo, deception and trickery define them. In other words they a The worst experience imaginable. I'll always regret ever setting foot in the place. Inuendo, deception and trickery define them. In other words they are a bunch of pathetic crooks who prey on the elderly and unsuspecting. More

Great visit Had our Sorento in for routine service, while I was there they told me of a part that would replaced at no charge. I took the opportunity to see a sal Had our Sorento in for routine service, while I was there they told me of a part that would replaced at no charge. I took the opportunity to see a salesman and purchase the wrap around warranty. Great Vehicle, value and good people More

Not happy cause a lot of stress I don't feel I was given the right up front information when purchasing the vehicle I asked them to check with my banks for interest rate which they d I don't feel I was given the right up front information when purchasing the vehicle I asked them to check with my banks for interest rate which they did not do my bank's interest rates were lower also they sent a check in that they were not supposed to send this was related with a insurance accident spoke to Kelly they did refund the overdraft fees but that did not cracked it making me look like a bad customer at the bank which I have never and all the years of doing business had to deal with overdraft I had money in the bank to transfer but was told by JP to not worry about the check he was going to hold it but you did not I just don't feel that the office staff is reliable More

very good The sales folks were very helpful....recommend Chris Brown to all.....sorry no need for additional words when it's all good...have a great day.... The sales folks were very helpful....recommend Chris Brown to all.....sorry no need for additional words when it's all good...have a great day.... More

My car buying experience at Cartown Kia. Was an awesome exp. I had an excellent experience with Kia. My salesman, Forrest was beyond excellent. He explained everything and did not push us to buy. Some salesman a I had an excellent experience with Kia. My salesman, Forrest was beyond excellent. He explained everything and did not push us to buy. Some salesman are determined to make a sale regardless. He wanted us to be sure of what we wanted and needed. Also our financial person JP I believe is his name was excellent. No pressure to buy services we neither needed or wanted. By far the best experience I have ever had buying a car. More

Best place to go! From the moment I checked out the cars online to when we walked out the door, it was the best and easiest experience! They were helpful, friendly, and From the moment I checked out the cars online to when we walked out the door, it was the best and easiest experience! They were helpful, friendly, and professional. More

Great service The service I got from the sales team excellent. They helped me find the car I was looking for. They were nice professional and courteous The service I got from the sales team excellent. They helped me find the car I was looking for. They were nice professional and courteous More

Heavenly experience Buying a car is so overwhelming to me. I was nauseated before I even got to the dealership. My father and I both were looking for new Kias. I neede Buying a car is so overwhelming to me. I was nauseated before I even got to the dealership. My father and I both were looking for new Kias. I needed great gas mileage since I drive 45-50 miles to work each day. I had done some research on the Kia Niro but I wanted to sit in one and see if it fit me and my needs. It was a beautiful car. Salesperson, Justin Post started us out. He was so kind and drove car to the door for my Dad, who uses a walker. He went above and beyond any kind of service that I have ever experienced. Phil Newman helped with picking out the right Niro to meet my needs the best. Brandon Miller was a jewel and help me pick the most efficient financing for me. It was totally an unexpected visit. It was such a pleasant experience. There was no pressure. I would recommend Cartown Kia to everyone. More

New car experience Such a great place! Loved working with everyone there! I would recommend them to anyone! I am so glad I went there! I will buy all my vehicles from th Such a great place! Loved working with everyone there! I would recommend them to anyone! I am so glad I went there! I will buy all my vehicles from them! More