Car Town Kia USA

Great Customer Service Every Time. Great Service ! Great Staff ! You feel like a part of the KIA family. Special Thanks to our sales reps this visit Robert Harris, Jim McEnrue for go Great Service ! Great Staff ! You feel like a part of the KIA family. Special Thanks to our sales reps this visit Robert Harris, Jim McEnrue for going above and beyond your job guys, you were so knowledgeable of the new 2017 Sorento. We love the new features ! Shout out to Patrick (your pretty awesome yourself ) Thanks so much ! Bessie & Missy More

Purchasing new car The team was very helpful during the car buying experience. Special thanks to David Levy for his patience and for standing with us in the rain while w The team was very helpful during the car buying experience. Special thanks to David Levy for his patience and for standing with us in the rain while we looked! More

GREAT GREAT EXPERIENCE. This may be a little weird of a review because I didn't not buy a car yet from Car Town Kia. But I am writing a positive review for Car Town Kia & Phi This may be a little weird of a review because I didn't not buy a car yet from Car Town Kia. But I am writing a positive review for Car Town Kia & Philip Newman, & Patrick because even though I was not able to get approved they gave me hope. Newman worked his butt off for me from Friday to Saturday. Showing me two cars the Kia Optima and Kia Forte. I loved the Forte 6-speed! I felt that after I had been to several other dealerships Newman treated me with by far the most respect. First he asked me if I was a veteran of the US military. Which I am a proud 10 year Army vet! No other service even asked me that question, I guess just assuming I wasn't a vet bc I am a woman. And after I said yes, Newman put his pen down and stood at attention and shook my hand. Thanking me for my service. I could tell at that point he was a vet at well. He then showed us cars and explained up front which car would fit my budget better. I can honestly say never was I treated as a number by Newman nor did I ever feel like he couldn't help me. He was so full of hope and we can get it done and we will. Unfortunately for all his efforts Newman and his team were not able to get me a final approval bc of some mistakes I had made in my past. But I was shown a easy and great path to a new car which I will follow to the letter military style and soon be buying a car from Philip Newman & Car Town Kia. Thank you guys so much for trying, This Army Girl appreciates it. Patty will be back. More

Easy going I would recommend KIA to everyone. They work with you, they put your needs on the top and find what will help and fit you best. Have bought several c I would recommend KIA to everyone. They work with you, they put your needs on the top and find what will help and fit you best. Have bought several cars from KIA and I will continue giving them my business. If you want honest deals, hard working people who work for you the minute you step onto the lot, go to KIA! More

very easy Branoon Miller was very helpful. He was willing to go the whole way to get us what we wanted. The whole team was nice and friendly. He even came back Branoon Miller was very helpful. He was willing to go the whole way to get us what we wanted. The whole team was nice and friendly. He even came back to work after going home to get us in the car we wanted. We purchased the Kia Soul and we like it so far. Thanks Branoon! More

Going Beyond Although we had somewhat of a rough ride initially, confusion over some minor details, they ended up going beyond what was expected. They not only de Although we had somewhat of a rough ride initially, confusion over some minor details, they ended up going beyond what was expected. They not only delivered on their promise, they gave me more than I asked for. Although many tried to help us, one gentleman stood out above the rest, Patrick, finance manager. Thank you for demonstrating what great service looks like and what others should strive to emulate. More

Dishonest service department I took my Kia Seoul 2013 after having problems with sudden acceleration; once in November 2016 and second time in January 2017. I was anxious when I h I took my Kia Seoul 2013 after having problems with sudden acceleration; once in November 2016 and second time in January 2017. I was anxious when I heard their answer "we checked everything and could not duplicate the problem." I did my research while the car was serviced by Cartown Kia and it was evident that other people in the US had the same problem. There are testimonials of accidents and even death all over the Internet. The service department kept the car for 7 days alleging that they checked everything to see if they could duplicate the problem. They "paid" for a rental which I appreciate, but I am sure is paid by the guarantee of the car. I had personal belongings stolen from the car while it was there. The General Manager of the dealer try to make it up to me by reimbursing the cost of the stolen things. My problem is that now I have to start a new loan on another vehicle because of the negative equity of the Kia, that was not safe to drive to start with. I would not recommend the service department to anyone. More

Bought a KIA and LOVE IT! Came in with no expectations and was surprised at how easy going and professional the dealership is. I worked with Philip Neuman and he was insightfu Came in with no expectations and was surprised at how easy going and professional the dealership is. I worked with Philip Neuman and he was insightful and informative and with Jay Canzieli who was patient with all my questions. Would highly recommend again. H. Blair More

Quick & Painless I purchased my 2016 Kia Soul back in December. Robert Harris was the salesman that helped me make my purchase. He's very friendly and professional, an I purchased my 2016 Kia Soul back in December. Robert Harris was the salesman that helped me make my purchase. He's very friendly and professional, and he made my buying experience very easy. He seen to it that I was satisfied with every aspect of my purchase. I highly recommend this dealership, and Robert is the man to see!! More

Great experience This was one of the smoothest car buying experiences I have had! The salesman Chris Roberts was very helpful during the searching and deal making pro This was one of the smoothest car buying experiences I have had! The salesman Chris Roberts was very helpful during the searching and deal making process. He even went the extra mile to come to give me a ride back to the dealership to finalize the transaction! I would not hesitate one bit to recommend Chris and the Car Town Kia dealership! More