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Car Town Kia USA

Nicholasville, KY

4.4
510 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 510 reviews

September 15, 2024

They were very professional. They were not pushy and helped us find the vehicle we were looking for. Justin Chaney was very knowledgeable and helpful. More

by TVOLZ6835
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chaney, Alex Orr, and Brandon Miller all rated 10 of 10
Sep 16, 2024 -

Car Town Kia USA responded

Thank you for the positive feedback! We're glad to hear that Justin provided knowledgeable and helpful service, and that you had a professional and pressure-free experience. Enjoy your new vehicle!

September 07, 2024

It is very clean, professional, while having a very comfortable feeling about it. Pleasant visit each time. More

by robi7369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
Sep 09, 2024 -

Car Town Kia USA responded

Thank you for your kind words! We're glad to hear that each visit has been pleasant and that you find our facility clean, professional, and comfortable. We look forward to seeing you again!

September 04, 2024

Excellent customer service! Ben was so helpful and made our buying so easy! Will recommend! More

by courtneyp1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Ellis
Sep 05, 2024 -

Car Town Kia USA responded

Thank you for your kind words! We're glad Ben provided excellent service and made your buying experience easy. We appreciate your recommendation!

September 01, 2024

Friendly sales people. Chris Brown done a great job explaining everything to me about my purchase, the leasing process was easy, and I got the car I wanted. More

by meljr4119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Sep 02, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear that Chris made the process easy and provided clear explanations. Enjoy your new car!

August 30, 2024

I love this dealership and the staff. I have purchased several vehicles from Car Town Kia over the years and they have always taken care of me and exceeded my expectations. More

by ashley_renton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Ellis, David Levy
Sep 02, 2024 -

Car Town Kia USA responded

Thank you for your loyalty and kind words! We're thrilled to hear that you've had consistently positive experiences with us at Car Town Kia. We look forward to continuing to exceed your expectations!

August 27, 2024

My salesperson Ben was awesome. I couldn't have had a better experience. He went over everything with me to where I could understand. For example the pros and cons of a used vehicle More

by mattiedrury101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
Sep 02, 2024 -

Car Town Kia USA responded

Thank you for sharing your positive experience! We're thrilled to hear that Ben provided exceptional service, clearly explaining everything and helping you make an informed decision. We're glad you enjoyed your time with us and appreciate your kind words about our team at Kia.

August 27, 2024

Every person we met at Kia tonight was very helpful with the process of buying a car. Chris Raynor got the ball rolling and did an excellent job More

by wildcatfanjoe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raynor
Aug 27, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear that Chris and the team at Kia were helpful throughout the car-buying process. We appreciate your kind words!

August 26, 2024

I was super nervous to go in and buy a new car. DJ made the experience a breeze and helped me find my perfect car. More

by charity_rowe23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Roark
Aug 26, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're thrilled to hear that DJ made the car-buying process easy and helped you find your perfect car. Enjoy your new ride!

August 25, 2024

Trained salesman and staff. Clean orderly showroom. Need snacks and bottled water. Good display of cars in showroom. My vehicle was prepped well. They worked hard to get the low More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewell Grubbs, Chris Brown
Aug 26, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear you had a positive experience with our trained staff and clean showroom. We appreciate your suggestion about snacks and bottled water and are happy to know your vehicle was well-prepped and that we could secure a great interest rate for you.

August 24, 2024

I was 30 mins early and still took close to 2 hours for oil change. More

by Tam_tigger2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown, JP Hunt, Evona Hartzell, Mike Kirk, Chris Caldwell, Kenny Cross, Duke Owens, Kenny Eads, Johnny Hartzell, Ken Cusic
Aug 26, 2024 -

Car Town Kia USA responded

Thank you for your feedback. We apologize for the longer-than-expected wait time and appreciate your patience. We'll work to improve our efficiency in the future.

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