CarMax White Marsh
White Marsh, MD
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Had car for 3 days and check engine light came on and has been in the shop for almost 2 weeks and and gonna be in there for another 2 weeks, you would think that they would expedite the parts needed to get been in the shop for almost 2 weeks and and gonna be in there for another 2 weeks, you would think that they would expedite the parts needed to get the buyer who just bought the car a little faster More
The wife and I were treated very well through out the entire visit, including the final sale,the only disappointment was the dirty air filter in our Chevy equinox which I had to change, i wouldn't recom entire visit, including the final sale,the only disappointment was the dirty air filter in our Chevy equinox which I had to change, i wouldn't recommend any maintenance at carmac More
Found a car, test drove it, worked with Kendra and Alyssia, Both did a great job. Took the car back after a few days, not the one I wanted. Kendra made the process painless. Test drove a second ca Alyssia, Both did a great job. Took the car back after a few days, not the one I wanted. Kendra made the process painless. Test drove a second car, liked it, and Kendra did the sales, again. Contacted Kendra about a couple of issues I wanted looked at with the car. She notified the Service Department. Service contacted me after five days (weekend), and Ricky in the Service Department took care of some of the issues. Not all, as I was unable to leave the car. Ricky did a great job too, as well as the young lady in service who showed me some things about the car, that I didn't know. All were superb. More
This was the third car we bought through Carmax. It is always a pleasant, low stress interaction. The sales people gently guide you through the process, and seem genuinely committed to placing you It is always a pleasant, low stress interaction. The sales people gently guide you through the process, and seem genuinely committed to placing you in the car you want and will best suit you. More
This was such a smooth easy process. This was my first time buying a car on my own and i dont think ill go anywhere besides here moving forward. I was in and out in 2 hours which also in This was my first time buying a car on my own and i dont think ill go anywhere besides here moving forward. I was in and out in 2 hours which also included a test drive and trading in my own car. Major shout out to Mike S who was both knowledgeable and personable! Highly recommend all around. More
Daniel & Kendra were great! The process was painless and quick, this is the second vehicle I've purchased & have my daughter in law purchasing from here as well. The process was painless and quick, this is the second vehicle I've purchased & have my daughter in law purchasing from here as well. More
My recent car-buying experience was nothing short of exceptional, thanks to the outstanding service provided by James Johnson, a knowledgeable and passionate salesperson, and Dan Cignata, the efficient exceptional, thanks to the outstanding service provided by James Johnson, a knowledgeable and passionate salesperson, and Dan Cignata, the efficient and thorough business office associate. James's expertise in the automotive industry was evident as he guided me through the process with patience and clarity, ensuring I found the perfect fit. Equally impressive was Dan's comprehensive knowledge of the vehicle and its features, which added immense value to the speedy paperwork process. You can tell Dan knows his german cars! Together, James and Dan formed an unbeatable team, dedicated to customer satisfaction and delivering the best car-buying experience. Their professionalism, efficiency, and genuine care for their customers truly set them apart, and I would highly recommend them to anyone seeking a seamless and rewarding car-buying journey. Thank you, James and Dan, for exceeding all expectations and making this experience truly memorable. More

