CarMax White Marsh

Great selection of cars, reasonable pricing, didn't take forever to actually purchase the car. Jeff was super-professional and an outgoing person. Ms. Xin is also an outstanding person and was very attentiv forever to actually purchase the car. Jeff was super-professional and an outgoing person. Ms. Xin is also an outstanding person and was very attentive to my service needs. I haven't liked buying cars in the past (hours at the dealership). This wasn't the case with CarMax. I'll be back when it's time to upgrade my wife's care! More

Not much to say about this but some things need to be changed on how customers are handled changed on how customers are handled More

Everything was awesome and fast from the beginning doing everything online to the end picking up the car in express checkout , will recommend , thank you everything online to the end picking up the car in express checkout , will recommend , thank you More

Micheal @ White Marsh was Great. This was my first time buying a car from a dealership and he made it a breeze. He was totally honest with me through the entire process. Thanks Aga This was my first time buying a car from a dealership and he made it a breeze. He was totally honest with me through the entire process. Thanks Again Micheal🚙 More

Great selection of vehicles and I loved the online reservation system. Online financing and the ability to make selections online wonderfully streamline the purchase experience reservation system. Online financing and the ability to make selections online wonderfully streamline the purchase experience More

Always had a great experience here at White Marsh Carmax. Will definitely be coming back to buy my next vehicle! Will definitely be coming back to buy my next vehicle! More

Had car for 3 days and check engine light came on and has been in the shop for almost 2 weeks and and gonna be in there for another 2 weeks, you would think that they would expedite the parts needed to get been in the shop for almost 2 weeks and and gonna be in there for another 2 weeks, you would think that they would expedite the parts needed to get the buyer who just bought the car a little faster More

The wife and I were treated very well through out the entire visit, including the final sale,the only disappointment was the dirty air filter in our Chevy equinox which I had to change, i wouldn't recom entire visit, including the final sale,the only disappointment was the dirty air filter in our Chevy equinox which I had to change, i wouldn't recommend any maintenance at carmac More

Found a car, test drove it, worked with Kendra and Alyssia, Both did a great job. Took the car back after a few days, not the one I wanted. Kendra made the process painless. Test drove a second ca Alyssia, Both did a great job. Took the car back after a few days, not the one I wanted. Kendra made the process painless. Test drove a second car, liked it, and Kendra did the sales, again. Contacted Kendra about a couple of issues I wanted looked at with the car. She notified the Service Department. Service contacted me after five days (weekend), and Ricky in the Service Department took care of some of the issues. Not all, as I was unable to leave the car. Ricky did a great job too, as well as the young lady in service who showed me some things about the car, that I didn't know. All were superb. More

The Service was friendly. The Process was very quick and easy. I was in and out in under 2 hours. The Process was very quick and easy. I was in and out in under 2 hours. More