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CarMax

Knoxville, TN

4.8
38 Reviews

11225 Parkside Drive

Knoxville, TN

37934

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Showing 38 reviews

October 11, 2026

This was one of the easiest automotive purchases i have. ever had, Shelby greeted us as we came in the door of the CarMax dealership. She explained where to find the trucks and how to scan the code on the t More

by paulredmon2603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby
October 02, 2026

This was my second experience shopping with this Carmax location and let me say it was an absolute pleasure to work with them! They make the buying process so much easier than a dealership and when hiccups More

by MrsTipton1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Clint, and Luis
October 02, 2026

Very smooth transaction, with no complaints or more importantly surprises. No pushy sales tactics and vehicle was exactly as advertised. No surprise "convenience" fees which would have been enough to a More

by Techpriest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon, Lev
September 10, 2026

They made it easy! Good communication and customer service. We had a very easy car buying experience More

by shellygwoodrick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marquis (?) , Vickie
September 03, 2026

I loved having Jason’s Brier’s help with purchasing a car. He was informative, helpful, patient, and so friendly. I could go on about him all day. He helped me purchase my ford ranger and made the buying More

by haley.lisenbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Brier
August 28, 2026

Shannon did a great job with helping me. I would recommend him & CarMax to anyone I know More

by mirgear369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon
August 24, 2026

Last week, I bought my 5th car from Car-Max. We have always found great cars at Car-Max. All of the workers were so kind. They were helpful and there was zero pressure to buy. Jimmy was especial More

by Lfoley48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy
August 11, 2026

This is my 3rd van purchased from this dealership and I have always been pleased with each one. I would not hesitate to do business with them again, Thank you Derrick and Matthew for your kindness and More

by b_finchum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Bechtold, Matthew
July 29, 2026

This was the easiest car buying experience I’ve had. I paid for the new truck to be shipped to this location. During the ship time, I worked on my own financing. Once the truck arrived and was reinspect More

by RSM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristen
July 27, 2026

This was the 3rd vehicle we've purchased with Jerry Shaw. He is very professional and accommodating, answering all of our questions and guiding us through the process. He helps take the stress out of the car More

by GreeneAA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Shaw
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